Quote:
Originally Posted by mikeyis4dcats.
that makes zero sense.
you have yet to show where he has billed a customer MORE than what they were quoted.
you usually seem to have a pretty good head on your shoulders, but you're being obtuse here or just ignorant.
|
He's not charging for anything not on the quote, but he is putting things on the quote that aren't actually happening. He is intentionally quoting the job to take longer than it will and should require.
He can put blinker fluid and muffler bearings in the quote in hopes that the customer won't know any better, and it's the same thing.