Quote:
Originally Posted by Pestilence
If I quote someone 8 hours to work on a website....it's because worst case scenario....it should only take me 8 hours to do it. If I complete it in 5 hours.....I charge them 5 hours because that's the ACTUAL amount of time that it took me to do it.
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There is a huge difference between your business and mine there, but that being said, if they signed off on a contract for 8 hours, you have every right to charge for 8 hours. If you feel you need to charge only 5, go for it. In my world, more often than not, it takes longer than the quote to get the job done right, and my mechanics probably spend twice that amount actually working on the car, not even just the job.
Quote:
Originally Posted by Saul Good
You are charging for hours of labor that weren't performed and shouldn't have been needed knowing fully well that you weren't going to spend that long on the job.
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No I'm not.