Quote:
Originally Posted by Exoter175
You're always allowed to question a bill.
However, if I quote you 4 hours to fix something, and you sign off on that, and it takes me 2 and a half to do it? You are legally bound to pay for the 4 hours. Cases like these rarely come up when you're talking about being billed nearly twice as much as a job will take, but sometimes a mechanic is just on fire that day and he gets it done fast. And I'm going to explain to you just that. I'm also not the type to have my mechanic "wait" so it looks like it took that much time. I want you in and out as much as you do, if we have a disagreement, I'm going to try try and make things right by you, but understand that I owe you NOTHING for my expedience in this business.
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That would be your answer if you quoted someone 4 hours....took 2 to do the work and then questioned about it? Your mechanic must have been on fire that day?
That excuse wouldn't earn you a repeat customer.