Quote:
Originally Posted by mikeyis4dcats.
that makes zero sense.
you have yet to show where he has billed a customer MORE than what they were quoted.
you usually seem to have a pretty good head on your shoulders, but you're being obtuse here or just ignorant.
|
he didnt.
but he charged them for more hours than the book called for. that is unethical in my book and in everyone's book i ever worked for. (even the big shops in kc)