Quote:
Originally Posted by mikeyis4dcats.
what Exoter is doing IMHO is no different than SAUTO not having shop fees.
Say SAUTO and Shop X both charge $85/hr. SAUTO charges only actual misc. materials, and SHOP X charges 10% for shop fees.
Is that unethical? No. It's a business model. It's no different than an airline charging for baggage.
What is SAUTO charges $85/hr and book times and Shop X charges $93 but quotes book times less 10%?
Is THAT unethical?
All that a customer should pay attention to the bottom line price and the shop's reputation for quality and service.
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It becomes unethical when he bills for hours not worked.