Quote:
Originally Posted by chiefforlife
No it doesnt. If I bill 4 hours for an intake job and my lead Tech has done a hundred of them and he can do it in three, why should he get paid less because he is really good at it.
Do you know any other job that pays you less the better you become?
Now the marking up of the book time is slightly different, I do believe ethics comes into play if you are doing it on every job but to say I have never marked up book time would not be truthful.
Book time on an exhaust manifold is assuming everything comes apart like it should, there is no additional time for broken exhaust studs, which happens all the time. So I generally give my customer a range on something like that. If the studs dont brake its book time, if they do, it can add quite a bit to the labor.
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this is entirely true.
but that comes with TRUST.
half the time my customers dont even WANT an estimate. they dont call around to other shops.
they trust me.