Quote:
Originally Posted by chiefforlife
My labor rate is 98.00 an hour. We arent the cheapest but we dont charge what the dealer does either?
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I'm not following. Not sure if question, or troll post.
Quote:
Originally Posted by JASONSAUTO
thats not saul's point.
he's talking about the guy inflating book time and charging for it.
if you beat book time good for you its a bonus for the shop and the mechanic.
saul knows this and has stated as such multiple times
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You don't always beat book time, you don't always do a PERFECT job. I scale my book times by 10% and only 10% to account for doing a PERFECT unrushed job, because my job is to give you perfect work so that you don't have to bring it back 3 days later with a flat tire after I did an engine swap.
Quote:
Originally Posted by mikeyis4dcats.
so your beef is simply that he bills $80/hr instead of $82/hr?
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His beef is that he dislikes the fact that I know how to do business better, that I criticized his work, after he criticized mine in another thread. He's an idiot who works at a mom and pop, I'm a small business entrepreneur who is working towards his third business, while Employed in the same field he is in, making 2-3 times as much as him for half the work at a dealership, and today I have an off day, something he doesn't get because he works at a mom and pop where you never get a day off.
Quote:
Originally Posted by JASONSAUTO
but those customers that trust you trust that you are charging them according to what the industry standards are.
book time is actually industry standard IMO, thats why every shop buys those over priced things
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Book time is not an industry standard you ****ing moron, if it were, all 9 competing software companies would have the same book numbers, and they don't.
Quote:
Originally Posted by JASONSAUTO
my beef is that he marks up the time in his labor guide anywhere from 10- 20%.
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I mark up my labor guide by 10% using an industry low book time, to account for the work that was being done at my shop, which was second to none.
If you don't like that, don't bring your car to any of my current or future businesses, but rest assured, I am not GOUGING you on price, I'm making sure your car is done right the first time, and you don't have to bring it back next week for something we ****ed up.