Quote:
Originally Posted by JASONSAUTO
Really? You claimed you had a low labor rate, yet you inflated the book times 10 to 20 percent. You words dude. You typed them.
That isn't fully honest. No matter what you claim
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Did I type them?
Exactly as you said?
I'm pretty sure that if you read through it all, my words state that my book prices were scaled up 10% to account for my accommodations, my thoroughness, and to bring that number closer to the industry average, as I was using a bottom third program according to comparable numbers.
Nothing about that is dishonest at all.
I never once stated that I changed my labor rate, ever, or at all, my labor rate was always the same.
From day 1 of every business I have opened so far, which is two more than you have, my book hours were set on day 1, and labor rate was set on day 1.
To be honest, my labor rate was set before I moved into the location.
I never once changed the rate or the book scale, I never once altered or adjusted a customers bill without their consent to do so.
I honor my contracts and the customers get exactly what they pay for, excellent work, excellent service, and an affordable price.
Seriously, do yourself a favor and find a way to gain a few more points of intelligence, and then read this thread again.
If your brain is even possible of comprehending what I am telling you, even at the most basic level, you'll hopefully understand that what I am telling you is a business practice that almost every business does, that there is absolutely NOTHING dishonest about it, at all.
In all actuality, chances are that you and I run two different programs, and I run one that runs a much leaner book than you do, and you might run a much fatter book than I do, which would account for why you say that you've never ran over book time, and I have.
Take this as an example.
I run program A, you run program B.
To do an Intake Manifold Gasket, your book calls for 3.0 hours standard, mine for 2.5 hours standard. Since my book is adjust for 10% more labor hour, my new book hours are 2.75, to your 3.0
If our labor rates were equal, which I'd guess you'd be near my mark if you were in the metro, I'd be cheaper than you, providing better work, better customer service, and an overall better experience.
Yet you'd call me dishonest.
Jason, trust me when I tell you this, I'm smarter than you when it comes to business. There is more of a chance that you simply do not comprehend the business world as well as I do, and thus you are confused, but make no mistake about this, my practice is not dishonest, nor is the way I adjust MY business to fit MY needs so I can pass YOU the savings on MY work.
Get it?
If by this point you aren't completely convinced and in full acknowledgement that my practices are legal, sound, and incredibly honest, then perhaps you are too closed minded and judgmental for this argument, which is probably why that "country life" you spoke of, suits you better. This is a world of adaption and change, especially in business, and I seem to be the one pioneering great change, while you're sitting there on your new fangled broadband connection arguing with me about how the earth is still flat.
If you have a point, make it, if not, then this is nothing but a pissing match and I've got a much bigger dog in this fight than you do, so lets move on shall we? Before Saul comes in here re-reads 15 pages of posts and tries to rekindle an argument on the grounds that he wants to argue about something I mistyped earlier.