Quote:
Originally Posted by KC native
Ugh, you work for a ****ing stealership? I'm sorry but stealership mechanics can kiss my dick. Most jobs I can handle. If I don't have the time or desire to fix it, I avoid ****ing stealerships at all costs. Mom and Pop shops charge rates that are more fair and generally give breaks on book time. They also don't bitch if I bring my own part because I have connections to get parts at better prices.
And in my experience stealership mechanics regularly "miss" warranty repairs and are very creative in figuring out ways to be reimbursed by the manufacturer and get paid by the customer.
I had a bent lower control arm on my regular 08 Mazda 3. That thing was at the ****ing stealership 4 times and they missed it everytime. When I was trying to get a warranty claim on my tires since I had been assured by the stealership that nothing was wrong with my suspension, the lacky at NTB spotted it within 10 minutes. The ****ing assholes at the stealership tried to say my shocks were bad despite me replacing them myself. When I shot that down, the dickheads tried to say that it was because my tires were soft.
**** stealerships and their mechanics.
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I've worked at a number of stealerships, I've owned two mom and pops, and again work at a stealership.
That being said, one is not always like the other.
I know I'm not ever going to change your opinion on the matter, but understand something for me real quick. Mechanics only look at what they are told to look at. It is up to the service writer to direct them to the issue. It is up to you, to direct the service writer on what the issue is, so he can pass it on to the mechanic.
You can't blame the mechanic, sometimes it is the service writer at fault, and a lot of times, the majority of the case ends up being the Customers fault for not being direct and specific with the service writer.
If you walk in and toss the keys to the service writer and say "There's something wrong with it, it drives funny", you're literally telling the service writer to **** off and the Mechanic is going to be in for a very long day of trying to figure out your incompetence.
That being said, I am not a greasemonkey, I'm not going to work on your mothers prius when she comes in, unless it has electrical problems or requires serious diagnostic work. That is my job, that is my forte. I'm the monkey in the back with the degrees and certificates in a specialized field who you get to pay an arm and a leg to because nobody else in the area can do what I can.
You shouldn't be mad about that though, it took a lot of money for me to get the education and the certificates that I have to be able to be in the position I am, you're not going to get cheap or free work out of me when I've already paid my dues.
As far as your mom and pop bit, they pass on the savings to you because they have much lower overhead, however, unless we're talking back woods repair like Sauto over here, most mom and pops won't let you bring in your part and if they do, they'll be charging every bit of the hours they see fit to make up for it.
Also, that discount you think you can get at a better price isn't true, whatever you get something at, I promise you I'll get it cheaper, the difference is will I sell you that part at cost? No, not a chance in the world. Not unless we were family.