Quote:
Originally Posted by Exoter175
I've worked at a number of stealerships, I've owned two mom and pops, and again work at a stealership.
That being said, one is not always like the other.
I know I'm not ever going to change your opinion on the matter, but understand something for me real quick. Mechanics only look at what they are told to look at. It is up to the service writer to direct them to the issue. It is up to you, to direct the service writer on what the issue is, so he can pass it on to the mechanic.
You can't blame the mechanic, sometimes it is the service writer at fault, and a lot of times, the majority of the case ends up being the Customers fault for not being direct and specific with the service writer.
If you walk in and toss the keys to the service writer and say "There's something wrong with it, it drives funny", you're literally telling the service writer to **** off and the Mechanic is going to be in for a very long day of trying to figure out your incompetence.
That being said, I am not a greasemonkey, I'm not going to work on your mothers prius when she comes in, unless it has electrical problems or requires serious diagnostic work. That is my job, that is my forte. I'm the monkey in the back with the degrees and certificates in a specialized field who you get to pay an arm and a leg to because nobody else in the area can do what I can.
You shouldn't be mad about that though, it took a lot of money for me to get the education and the certificates that I have to be able to be in the position I am, you're not going to get cheap or free work out of me when I've already paid my dues.
As far as your mom and pop bit, they pass on the savings to you because they have much lower overhead, however, unless we're talking back woods repair like Sauto over here, most mom and pops won't let you bring in your part and if they do, they'll be charging every bit of the hours they see fit to make up for it.
Also, that discount you think you can get at a better price isn't true, whatever you get something at, I promise you I'll get it cheaper, the difference is will I sell you that part at cost? No, not a chance in the world. Not unless we were family.
|
Get ****ed. I explained to them very clearly which wheel was pulling off and that the camber of the rear wheels was the issue.
I spoke to my service writer several times. I spoke with the service manager. I was very explicit as to where the problem was coming from. The car was there 4 times within 6 months. The lackey at NTB had it on the lift (I don't own one) and showed me within 10 minutes what was bent.
You are ****ing full of yourself. You were completely wrong on the Speed 3's fuel pump issue. I questioned myself and then went back and read. It's a cam driven fuel pump and with the stock internals it starves the motor if you start adding horsepower.
You work on cars. It's not ****ing rocket science. Your ASE certifications mean jack shit. I know plenty of mechanics without certifications that I would pay to work on my car before your stealership ASE lackeys.
Also, I can get domestic car parts at dealership cost from buddies that are in car clubs. They have family members that work in the parts departments. So, again, you're not nearly as special as you think.