Quote:
Originally Posted by gblowfish
Are you a mult for Reid the Red, the Chiefs current version of Baghdad Bob?
Oh, and as far as "earning rewards as a devoted fan" all I can tell you is my family has had season tickets for 45 years. In 1993 when the Chiefs made it to the AFC Championship game, all we got from the Chiefs was a letter from Carl Peterson telling to go **** ourselves if we wanted a shot at Super Bowl Tickets. That really showed me what the Chiefs thought of our family loyalty when the rubber met the road.
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No, man. I respect your opinion a lot. I am just saying I know the loyalty business and think you have a misperception of it. This is one of the few business practices that have been great for customers and fans. Because businesses that use loyalty/rewards cards build their business around what customers want, not what some executive on the 50th floor thinks customers want.
To your second point... I know you've been screwed in the past. I'm assuming the new program fixes that by actually tracking your loyalty, not just with season tickets, but also with things you do outside of Arrowhead. Maybe you'll get ****ed again. If you do, that's a damn shame.