Originally Posted by duncan_idaho
Requiring adherence from call center employees is not about profit margin. It is about running a call center.
Without schedule adherence standards, no call center would operate efficiently or correctly.
And some employees will exceed expectations and be rewarded. Others will meet expectations and fall in the middle. And the bottom performers will gripe.
Frazod to KC Nitwit..."Hey, I saw a picture of some dumpy bitch with a horrible ****tarded giant back tattoo and couldn't help but think of you." Simple, Pure, Perfect. 7/31/2013
Dave Lane: "I have donated more money to people in my life as an atheist that most churches ever will."
Come home to Jesus Dave. Come home.