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Gates does not suck. Let's squash that right out of the gate. It's one of the best, most successful, and most tenured BBQ joints in the city.
The thing about Gates is, it's maddeningly inconsistent with both food quality and service.
When they are on their game, their ribs, brisket and turkey are wonderful. Sometimes you get a fatty beef sandwich, or grisly ribs. You just have to ask to see the ribs first, or ask for your sandwich "lean as possible".
The help can be anywhere from overly-attentive to clueless. Ollie Gates is famous for being a skin flint with counter help wages, so they constantly burn through people. Some of them aren't the sharpest knives in the drawer.
Gates BBQ sauce is IMHO among the very best. It has a unique signature flavor. Bryant's sauce is also unique. The two sauces are different as night and day, but both are delicious and unmistakable.
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