Originally Posted by gblowfish
Gates does not suck. Let's squash that right out of the gate. It's one of the best, most successful, and most tenured BBQ joints in the city.
The thing about Gates is, it's maddeningly inconsistent with both food quality and service.
When they are on their game, their ribs, brisket and turkey are wonderful. Sometimes you get a fatty beef sandwich, or grisly ribs. You just have to ask to see the ribs first, or ask for your sandwich "lean as possible".
I think this about Arthur Bryant's on a good day that beef sandwich is the best anywhere. But those good days do not always happen.
As far as Gates go their system for ordering is stupid. I can stand you yelling at me if you listen when I order so I don't have to say I want fries 10 times.