Originally Posted by TimBone
He's definitely a prick, but I think a lot of it is over played for the camera. All of his shows are over the top and cheesy. I still enjoy them though. I watch Kitchen Nightmares and Hell's Kitchen.
I would have swore that this episode(along with a few others) was fake with paid actors, but from the reviews online it seems as though this chick is genuinely that crazy.
Granted, I only watched the youtube video but from what I saw he showed considerable restraint considering he was trying to fix things and getting no cooperation and in fact dealing with down right oblivious, belligerent owners.