Originally Posted by CrazyPhuD
Actually there is something else you can do. Go down to the local PD and file a police report, at minimum the crime is theft and if they want to pursue it the crime is fraud. They advertised a new product and sold you you new one.
Get a copy of the police report and take it to the manager, ask them how far they want to take this, because you're ready to go all the way.
Oh, please. Do you know how many things you've bought "new" that were probably returned by another customer? Department stores do it all the time. The cops would laugh at you.