Quote:
Originally Posted by DisgruntledFan
Anytime a cell phone company changes the terms and conditions of the contract, you have the right to cancel with no ETF. If you're not happy, just leave.
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This. They're just trying to scare you out of canceling. Call them back while recording the line this time (you have to let them know), tell them you are canceling your service, state the reasons why, then if they later try to turn you in to collections sue the shit out of them.