Quote:
Originally Posted by NewChief
Okay,
We've had to change our business CC# four times in 2013 so far due to fraudulent charges. The last two have both been to Fry's.com
The bank said it's very unusual to have repeated "hacks" like this. Any ideas how we can go about tracking down where the "leak" is occurring? Can you hire a "detective" type to try to track it down? Are there some obvious places we should look? It's a complete pain in the ass, because everytime, we have to contact all of our vendors with the new card #, not to mention wait a while for the new card to arrive and basically not have a card to charge with for an extended period of time while we wait on our new card.
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Someone is misusing your credit card information, could be a vendor, could be someone skimming numbers at a gas station, restaurant, ATM or any retail store.
Change all your passwords. Make sure any computers you have ever used your banking website, commerce/ecommerce software or done any online purchasing with credit cards is adware/malware free, down to doing a complete wipe and reinstall of Windows. Four times with the same card provider reeks of a well concealed malware attack if you are using that card online.