Thread: Money Customer service issue.
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Old 07-19-2013, 01:04 AM   #29
Dave Lane Dave Lane is offline
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Join Date: Aug 2000
Location: Kanab, UT, USA
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Quote:
Originally Posted by NewChief View Post
I totally agree, but I'm not sure what would make her happy at this point. I don't want to badger her with some long winded explanation (like I gave you all). We also don't really feel like extending some massive store credit or gift to her because she wasn't really a customer to begin with (she ordered her invites online instead of at our store and only came Into our store because she won the drawing).
Ask her, tell her you want to be fair and make things right. See what she says. Maybe another $50 gift card will save the day.

Better than being blasted. JMHO

And from the sound of it, although it was beyond your ability (other than 2 weeks time) it was a pretty huge **** up.
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