Originally Posted by Clayton Bibsby
Ok I'm kind of upset. My contract ended with T-mobile a month ago and I get this text on my old phone about a bill being available and I'm like wth is this? So I do the online rep chat thing on their website and find that I have to cancel the service despite not having a contract with them. The funny thing is the price of my bill is still being calculated using the contract details I had with them. What kind of BS is this? Why do I have to request a service cancellation when I'm no longer under contract with these bastards AND why do I have to pay the exact same price under the contract if it's no longer valid? This is why T-mobile sucks. So freaking done with these swindlers.
I'm 100% on the "**** T-Mobile" bandwagon. I went into a T-Mobile store last month to purchase a new Galaxy S4. Apparently they don't actually sell phones at the T-Mobile store in my area, you just go in and they can order one for you. Kind of defeats the purpose of having a brick and mortar store, I mean if I wanted a phone shipped to me I could have ordered it myself online. Anyway, the phone ships to me with a faulty SIM card, so I take it in to the same store to get a new one. They charge me $35 for a new SIM card when I JUST PURCHASED A ****ING $600 PHONE FROM THEM THAT NEVER HAD A WORKING SIM IN THE FIRST PLACE.
Its a shame because the S4 is a great phone but every time I take it out of my pocket its a reminder that I am contributing to this piece of shit company every month when I pay my bill. Its a shame there doesn't seem to be an ethical phone company in the marketplace.