Ok, here's my story. (I did start this thread.)
Really, my goal was to save money. Our Direct Bill was near $100. I was looking to go to U-verse and just save money, but their deal was no deal when I dove into the details.
So initially, after hitting the cancellation button, I was sent to retention and the lady offered to cut my bill by $20 for a year, and $15 for 15 months. That brought me down to about $65, which was acceptable. Then, she realizes that I've been paying for a receiver I don't have for 24 months (yes I missed that), and she credits me back the $6 x 24 months, giving me a credit that now puts my bill at +$90.
Oh yeah, then she asks if I still like football and proceeds to give me the regular Sunday Ticket as long as I agree to a 1 year commitment.
Uh, yes please.
