I like redbox. Never had a problem either with online reservations or finding movies at the kiosk. I take that back ... I had one problem.
I rented a movie and when I attempted to return it, the box was busted. I emailed redbox and they said, "No problem, dude. Just return it when you can and we'll credit you for the additional days." I returned the movie a few days later and they never gave me the credit. So, I emailed them again and they said, "No problem, dude. We charge your card and then we issue the credit. It should show up in a few days." I waited a few days and still no credit so I emailed them again and they said, "No problem, dude. The credit's on the way." Finally, after about a month of no problems, the credit went through. It's the most work I've ever done for five bucks.
FAX
|