Quote:
Originally Posted by KC Fish
 ... how does a $200/hr tech support specialist get "stumped"?
**** Geek Squad. Biggest waste of money ever.... |
Tell me about it.
I was furious. My girlfriend purchased yearlong support from Geek Squad when she bought my laptop. They had my laptop for 3 days and swore they'd resolved the issue.
When I got it back, all they had done is activated Norton's Firewall.
The Windows Firewall was STILL completely gone. Which meant that my laptop was still compromised.
They either had no clue what they were doing or they flat lied to her face.