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Direct contact with the store manager detailing what happened including your suspicion that there was criminal activity on the part of one or more of his employees involving forgery of your name , what losses you incurred including public embarrassment due to false accusations on the part of his employees, and all other pertinent facts. Then ask what his response is to your situation. If it isn't satisfactory thank him for his time and contact Lowes Corporate offices.
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“Education is a weapon whose effect depends on who holds it in his hands and at whom it is aimed.”
Joseph Stalin
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