Quote:
Originally Posted by Bearcat
I have a rental that came with a Sunrun lease when I bought the house... it doesn't seem to save the renters much, as they still have to pay the electric company fees and what not every month. Seems like the electric company is in their pockets so they don't lose money.
Sunrun is also one of the worst companies I've ever worked with... it took them like 2 months to transfer the lease (and only 6 weeks to buy the house) because I'd have to call and sit on hold for at least 90 minutes each time just to get a "we'll let you know". Had the roof replaced and it took weeks and several calls for them to setup time to remove the panels and put them back.
They randomly credited the account like $4000 months later and it took them three weeks, several emails, and a few calls to figure out why THEY credited it.
They will also send like 10 emails for every interaction to remind you to to fill out surveys.... I mean, at least be self aware like Luxottica and simply don't give a shit, don't understaff to the point of 2 hour wait times and never answer email and then ask me 10 times how you did.
So, I'm not saying don't use solar nearly as much as **** Sunrun in particular.
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I'm pretty interested in getting solar panels soon, but my roof is ~25 years old, and I'm just hanging on in case I can get a random hail storm to help pay for it. (We usually get about one a year in the Denver metro, but somehow my place has been spared all this time.) I'm sure they can remove the panels and replace them, but it seems like a huge hassle.