Quote:
Originally Posted by La literatura
I actually do expect this in future encounters to me. For instance, with LegalZoom, you can set up your own will for about $70. I need (and have) good reasons why I should cost double that.
But, for a product, it's a bit different, because whereas the legal industry is about service and adaptability and answer questions (and liability insurance for malpractice), the product is the product no matter where you get it.
|
But should something happen with the product, what kind of service will you receive from an online store? How much hassle would there be regarding a return? How much longer would you have to wait to receive it, and if you do need to return, how much longer until you receive a new one? This goes both ways. Local business is going to give you better service, and take better care of you. Just as you will with someone over LegalZoom.