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Originally Posted by Barret
The odd thing it shows for me at least I have not redeemed a product registration code. And I look at my "code redemption" area and it shows I did. So I am confused. Bleh guess I will be writing something to customer support soonish.
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Yeah, I got the same thing. I entered the code from my pre-order email, and it said it was already used. Then I checked the forums and found this sticky:
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Originally Posted by BioWare Customer Service
Greetings All,
If you see the "There is currently no active subscription on this account" error message when trying to access the game this means that your account is not yet flagged for game access. This error message will disappear once your Early Access begins.
In order to find out when you will be able to start to play, please be patient and keep checking your emails for your Early Access invitation.
We look forward to seeing you in-game!
Protocol droid K8-V5 | BioWare Customer Service - Forum Support
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So it looks like that will be cleared up once we're chosen for early access.