Quote:
Originally Posted by Exoter175
Which brings me to my second point.
Labor Hour. If you don't understand what Labor Hour is, or what it means, you shouldn't be dictating price.
Simply put, Labor Hour is what I'm going to charge you PER HOUR to fix your car. IT doesn't stop there though, because I'm probably going to pull up something like Mitchell or Alldata to find out how long it is going to take me to fix it, when you come in and ask for a quote, and I'm probably going to mark up the base labor hour by 10-25% on top of that.
Why? Because its going to cost me 400+ per day to have this building with these tools, with these employees, with the insurance to cover all of them, just to be in business. I have to make my money somewhere, and where I make it is labor hour, and parts.
Since you are bringing in a part I can't mark up, I ONLY make money on the labor hour, where I'm less likely to discount you on.
This. But, as I've said, labor hour is labor hour. It doesn't go up or down depending on the condition of the car being worked on.
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i cant see raising the labor because i didnt make money on the parts.
thats not really ethical to me, and i put parts people bring with them just about EVERY day. i charge what the labor would be and make sure to let them know AND note on the ticket that the parts were customer supplied and not under warranty in any way by my shop.
if thats not acceptable they can go elsewhere but i cant see charging more to make up for it.
book time is book time.
but again that probably why i'm still in business and running my ass off every day working on tons of cars