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This shit happens all the time, but yeah, it's incredibly obnoxious. I can only think of three situations where not tipping can mean anything other than the fact that you're a total douche:
1. You are from a foreign country and just didn't understand you were supposed to leave a tip. (still minorly douchey)
2. You just plain forget. (still moderately douchey)
3. You receive the most absolutely terrible service you've ever experienced. (acceptable once or twice a decade)
In this case, she outright acknowledged that she knew she was supposed to tip but just wasn't because she couldn't afford it. That's on the level of theft if you ask me.
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