Quote:
Originally Posted by IratePrimate
I just think it's lame they won't issue a 5 dollar credit for the service being down. Honestly its not like i need 5 dollars......... It's more the issue paying for a service that isn't available.
Also a power outage is a little different, that effects everyone across the board. This is only a Tmobile issue. I am probably just pissed getting back into town and not being able to get a hold of anyone and Tmobile saying sorry our product isnt working but we are still taking your money. |
If you want your $5, you're talking to the wrong person... someone who doesn't have the authority to give it to you. Granted, that's kind of T-Mobile's problem when it comes to empowering their employees, you should just ask for a supervisor if you want them to actually do something about it.