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I'll have to agree with you on the Asus return procedure. Just before Christmas, I had to return an Asus mobo that quit working within a couple months. It was a nightmare. I had to contact Asus in Taiwan through their online RMA procedure. Didn't hear anything from them for 2 weeks. Sent another RMA request at that point. A week later, I received an e-mail with instructions on how to RMA. 2 weeks later, I finally received an e-mail that was from the initial RMA request I submitted. ??
Once I finally got an RMA number, I sent it off. It was returned a little over 2 weeks later.
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