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: Food and Drink
Restaurant bans tipping. Guess what happened?
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08-15-2013, 11:58 PM
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|Zach|
For The Glory Of The City
Join Date: Sep 2002
Location: Kansas City
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Quote:
Originally Posted by
Fish
After I banned tipping at my restaurant, the service got better and we made more money
[*]Tipped servers, in turn, learn that service quality isn’t particularly important to their revenue. Instead they are rewarded for maximizing the number of guests they serve, even though that degrades service quality.
This part makes no sense to me.
This dynamic hasn't changed. If anything it is *more* of a numbers game.
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