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Look IT guy.....if I call into the help desk and throughly explain the problem that I'm having....please don't immediately ask me to restart my computer and check to make sure my network cable is still plugged in. I'm not dumb....I've already tried those.
And I know that you have to deal with reeruns throughout the day that have no clue what they're doing when it comes to computers.....but I'm not one of them.
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