Quote:
Originally Posted by mikeyis4dcats.
unless I'm mistaked the book is not binding, only a guide. There is nothing unethical IMHO about padding book times. If history has shown a given shop cannot complete the work in the "book time" then they need to bill whatever the actual time is.
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I totally agree. That's not what he's doing, though. If the book says 3 hours, he's doing it in 2.5 hours and billing the customer for 3.5 hours.