Quote:
Originally Posted by Pestilence
Have you called and talked to retention about cancelling your service?
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Yep called last night. Lady told me best she could do is offer me 6 payments of 37.99. I laughed at her and told her that was the regular price.
She said there was nothing available. The best part of the conversation was that she told me that the credits I had were still on my account despite the fact that they haven't been on my bill for 2 months. She then proceeded to argue with me that even though they weren't on my bill, they are still active on the account.
I told her I needed to go because it honestly made my head hurt.