Quote:
Originally Posted by Rausch
So forced-tipping was applied, employees knew they were golden, and you got to pretend like it was completely removed from the equation.
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No, nobody was pretending that it was completely removed from the equation. Quite the opposite. The restaurant was actually vocal to customers about the included 18%, and referred to that as justification for why they didn't accept tips. They weren't trying to pull the wool over anybody's eyes at all. Employees weren't "Golden" simply by removing tips. They still have to provide proper service, or they'll get fired. Tips aren't the sole reason for a waiter to provide proper service. That's complete fallacy.