Quote:
Originally Posted by nstygma
lol TWC delivers outstanding customer service once again! to be fair, it is common for google or other companies to reuse some of the existing coax, and being that TWC inherently has signal issues, that probably did make the cable modem cranky. after you get free service from them for a few months, maybe you should change to some other VOIP provider that will work with your alarm
|
Yeah, it was complete butthurt from TWC (at least this particular technician) the moment she walked in and looked at the Google boxes. She kept saying it was unethical for Google to use their existing coax and wrong for me to "be ok" with that, ensuing more belly laughter on my part. It was getting loud with me in my own house and disconnecting my shit after I specifically told her not to is when I lost it. She threatened to have TWC come out and remove all their coax from the outside box
To update the whole thing, I made a 10 minute call to Google customer service who went out of their way to have a guy here at 2pm today to fix the whole thing.