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Old 12-29-2008, 05:56 PM  
acesn8s acesn8s is offline
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HELP! I need a new internet provider.

I tired of my current internet providers customer service and they must be replaced.

Do you like/hate yours? Who are they? What bundles do they offer?

P.S. I also need cable/satellite service.
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Old 12-29-2008, 05:58 PM   #2
Scorp Scorp is offline
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Cox Communications sucks arse!
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Old 12-29-2008, 06:07 PM   #3
pr_capone pr_capone is offline
THREEPEAT!!!
 
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Cox is 10x better than the alternative here in Wichita.
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Old 12-29-2008, 06:14 PM   #4
Mr. Plow Mr. Plow is offline
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Quote:
Originally Posted by Scorp View Post
Cox Communications sucks arse!
While I do agree, their digital TV service is sufficient (for me at least), their internet is fast, customer service isn't bad.....it's just their pricing that sucks (at least here). They know that they are the only game in town and they treat their customers like it.

Also, I've only had 1....maybe 2 outages that lasted more than 10 minutes in probably 10 years of using them.
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Old 12-29-2008, 06:19 PM   #5
Mr. Flopnuts Mr. Flopnuts is offline
FINALLY! The wait is over.
 
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I love Comcast. They rape my bank account every month, but the service is great.
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Fair and balanced. A mod people can be proud of.
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Old 12-29-2008, 06:30 PM   #6
EyePod EyePod is offline
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Quote:
Originally Posted by Mr. Flopnuts View Post
I love Comcast. They rape my bank account every month, but the service is great.
Once you get it up and running it's great. Just getting it ready is the problem...
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Old 12-29-2008, 06:47 PM   #7
chasedude chasedude is offline
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Mine sucks, Rainbow Communications. I was pissed last night because the digital broadcast of the Dolts/Donks game kept losing it's signal constantly. So I call to complain and I get an answering service that will only take my name and number for a call today. I chewed them a new one this morning when they called. I asked why am I paying more in a package for digital programming when it doesn't work. I got a $10 credit on my next bill, so my bitching did something.

I'm seriously thinking of switching services to maybe satellite but I can't get the local stations in the package because of my location.

One day I'd love to have my cake and eat it too!!!
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Old 12-29-2008, 06:57 PM   #8
GoTrav GoTrav is offline
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ATT DSL, with Uverse, if available, or throw in dish/directv which is their new sat provider
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Old 12-29-2008, 07:00 PM   #9
Skip Towne Skip Towne is offline
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Quote:
Originally Posted by chasedude View Post
Mine sucks, Rainbow Communications. I was pissed last night because the digital broadcast of the Dolts/Donks game kept losing it's signal constantly. So I call to complain and I get an answering service that will only take my name and number for a call today. I chewed them a new one this morning when they called. I asked why am I paying more in a package for digital programming when it doesn't work. I got a $10 credit on my next bill, so my bitching did something.

I'm seriously thinking of switching services to maybe satellite but I can't get the local stations in the package because of my location.

One day I'd love to have my cake and eat it too!!!
I've only run into one area where you can't get locals from Directv. It is over around Pittsburg, Kansas. Are you in one of those areas?
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Old 12-29-2008, 07:13 PM   #10
Mr. Plow Mr. Plow is offline
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Originally Posted by Black Ice View Post
ATT DSL, with Uverse, if available, or throw in dish/directv which is their new sat provider
AT&T is the devil. I do my best to not give them anymore business than absolutely necessary.
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Old 12-29-2008, 07:43 PM   #11
Bugeater Bugeater is offline
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My Qwest DSL rocks, if it is available in your area I'd recommend it. Cox is on my list of companies that I will never ever do business with again. They can go **** themselves right along with DirecTv.
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Old 12-29-2008, 08:35 PM   #12
BigMeatballDave BigMeatballDave is offline
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Originally Posted by Mr. Plow View Post
AT&T is the devil. I do my best to not give them anymore business than absolutely necessary.
I have ATT. It was them or Time Warner. ATT was cheaper.
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Old 12-29-2008, 08:43 PM   #13
DaFace DaFace is offline
Kind of a mod
 
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You're usually pretty limited on your selection of ISP's based on your location.
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Old 12-29-2008, 09:02 PM   #14
shammus shammus is offline
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Computers HELP! I need a new internet provider.

Comcast is God-awful. I've had their repair "technicians" come to my house, accidentally disable my internet, then refuse to fix the problem and pick a fight with me in the process. When I tried to hold them responsible for disabling my internet (I think they severed some sort of a connection outside), one rep claimed I had a bad attitude and stormed out of the house.

Also, there's no way to contact them locally about an issue. Every single call I put in to customer service took me to Canada or to a random northern city in the US. Even those centers have to rely on Email to contact the local distribution centers up here in KC. The call centers have to wait for the distribution centers to write them back and since there's no way for the call center rep to return a call to me, there's no way of telling if my issue or concern is being handled/looked into, etc... Ridiculous.

When I lived in Lenexa, I never had any concerns with Time-warner. Then I ended up moving to Olathe where Time-warner doesn't exist apparently which is why I started out with Comcast. After experiencing Comcast's horrid customer service, I finally went with ATT and their Dish Network Cable. I think their customer service is leagues better and the price is right about the same for the same things I was getting from Comcast.
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Old 12-29-2008, 09:04 PM   #15
Mr. Plow Mr. Plow is offline
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Originally Posted by BigChiefDave View Post
I have ATT. It was them or Time Warner. ATT was cheaper.
I'm sure it is cheaper. But dealing with their "customer service" makes it so that I don't feel one ounce of guilt about paying more for - in my opinion - better service anyway.
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