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Old 11-15-2006, 08:45 PM  
headsnap headsnap is offline
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DirecTV DVRs SUCK!!!!!!!!!
Piece of CRAP!!!!






I'm going upstairs to watch my TiVo...






that is all!!!!
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Old 11-16-2006, 12:21 PM   #46
HemiEd HemiEd is offline
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Quote:
Originally Posted by Phobia
The HR-10 is complete garbage. The HR-20 is their most recent model and is merely partial garbage. You'll need an upgraded dish to use this unit and it's not a product I could recommend. The unit freezes frequently and some of the shows are corrupted - meaning when you press play to watch your favorite show the DVR locks up and you have to physically unplug it to get it to reboot and function again. The show itself is done - no hope for being able to ever watch it.

The menus are confusing and the fast forward feature is incredibly lacking.

I intend to return mine to DirectTV even though it's my only real HD DVR option at this point - unless I want to go with Dish, which I don't.
Thanks Phil, so basically," set tight" until they get their stuff figured out? Like you, I do not want the Dish Network.
Sounds like I may have gotten lucky by procrastenating once.
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Old 11-16-2006, 12:24 PM   #47
Joe Seahawk Joe Seahawk is offline
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Quote:
Originally Posted by Phobia
The HR-10 is complete garbage. The HR-20 is their most recent model and is merely partial garbage. You'll need an upgraded dish to use this unit and it's not a product I could recommend. The unit freezes frequently and some of the shows are corrupted - meaning when you press play to watch your favorite show the DVR locks up and you have to physically unplug it to get it to reboot and function again. The show itself is done - no hope for being able to ever watch it.

The menus are confusing and the fast forward feature is incredibly lacking.

I intend to return mine to DirectTV even though it's my only real HD DVR option at this point - unless I want to go with Dish, which I don't.
I have had the HR10-250 since April and have had absolutely no problems whatsoever with it.. FWIW.
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Old 11-16-2006, 12:44 PM   #48
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Wow - our installer(s) recommended against the HR10 - said they wouldn't have one in their own house. So we waited for the HR20.

I wouldn't take an HR20 if they were giving them away, which they obviously aren't.
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Old 11-16-2006, 07:09 PM   #49
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Quote:
Originally Posted by HemiEd
Very interesting thread, sounds like it may have saved me some headaches.

I would like to ask a question from those of you that have the experience. I have been planning on updating my Direct TV HD receiver from the $600 unit Best Buy sold me a year ago. It is a Hughes with no DVR. I want a DVR or Tivo I can use with it.
Is the HR10- 250 what I should get?
Yes, the HR10-250 is the HD DirecTivo. With the latest software upgrade mine is just tits. I'm a firm believer in burning an image of the drive when it is virgin (using one of the free utilities on the web). Most failures on Tivos are bad hard drive or corrupt file related, and if you have that virgin image you can always start from scratch again with a new drive. This is a big plus, now that direcTv has decided to start leasing equipment. There are people who's owned HR10-250's are failing, and Directv is having people send them in and replacing the with leased units. It's just nice to be able to take care of something like this yourself. Once you have it for about 2 weeks, it will become your single favorite piece of electronics ever.

DT
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Old 11-16-2006, 07:16 PM   #50
Bob Dole Bob Dole is offline
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Originally Posted by arc
I got into that deal, too, and got a 70 hour R10. I am hoping that it holds out long enough for DirecTV to get the bugs worked out on their HD DVR. I haven't had any problems with it. It's just with a refurb, you never know. Good deal for $15.

One of Bob Dole's friends got the lesser refurb unit (as did Bob Dole). It died last week and DTV replaced it with a brand new model for free.

Bob Dole's original 40 hour model is still running fine after 4 years...
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Old 11-16-2006, 11:06 PM   #51
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I just spent 10 minutes on the phone with them, they're sending a new HR20. That was relatively painless. Hopefully it will solve my problems.
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Old 11-17-2006, 01:36 AM   #52
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Mine is just fine and I like it much better than the Tivo I have upstairs. Tivo is slow (even with the upgrade), the buttons on the remote are frickin stupid, and the screen layout has to many levels to go to to do a simple setup function.
The new HDDVR I truely have enjoyed. Not to say I haven't had a screen glich when it's changing from 480 to 1080 channels. I have, but it works much better than the Tivo IMO.
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Old 11-17-2006, 10:47 AM   #53
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Quote:
Originally Posted by Bob Dole
One of Bob Dole's friends got the lesser refurb unit (as did Bob Dole). It died last week and DTV replaced it with a brand new model for free.

Bob Dole's original 40 hour model is still running fine after 4 years...
I still have my original TiVo, too, and would consider just putting a larger drive in it (it was 30 hours) if the refurb unit dies.
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Old 12-06-2006, 07:40 PM   #54
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My replacement still hasn't arrived. 3 frick'n weeks. What the?
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Old 12-06-2006, 07:51 PM   #55
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I have a Cox Cable HD DVR and I love it, If you guys have Cox Cable in your area I recommend getting one.
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Old 12-06-2006, 07:53 PM   #56
Skip Towne Skip Towne is offline
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Quote:
Originally Posted by Phobia
My replacement still hasn't arrived. 3 frick'n weeks. What the?
Your order is probably buried somewhere. Here is the Customer retention number. They can do more than CSRs to keep you from quitting. 800 824 9081.
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Old 12-06-2006, 07:55 PM   #57
Mr. Laz Mr. Laz is offline
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Quote:
Originally Posted by Phobia
My replacement still hasn't arrived. 3 frick'n weeks. What the?
skip told them what a bastige you are .... he's been using your replacement DVR for the last 2 weeks.









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Old 12-06-2006, 08:07 PM   #58
Skip Towne Skip Towne is offline
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Quote:
Originally Posted by Laz
skip told them what a bastige you are .... he's been using your replacement DVR for the last 2 weeks.
'cept the junky POS doesn't work.
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Old 12-06-2006, 08:43 PM   #59
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I have a tivo and time warner and I have to use the two sensor deals to change the channel. Aside from it looking kind of clunky it works great. I've never had it not record the right program or anything. Since I barely watch TV it works for me.
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Old 12-06-2006, 10:32 PM   #60
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I got one DVR free and purchased another for our bedroom. Love them!!!!

I did have to call and get them to replace the one in here right after we got it. Naturally, each time I called they wanted me to reset it ... reformat the hard drive, etc ... I finally convinced the tech people that it was the hard drive. They sent one out quickly.
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