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Old 03-11-2013, 12:38 PM   #1
Exoter175 Exoter175 is offline
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Originally Posted by Saul Good View Post
You're a ****ing crook. If it takes 2 hours to do a job, and you bill it at 2.4, **** you for being a thief. Charge whatever the **** you want per hour. Just don't lie about the number of hours. That is outright theft.
Then every mechanic you know, including Sauto is a crook.


Also, it shows to me that you know nothing about the business.

let me give you a hypothetical of how this works.

My labor hour is $80 an hour
My labor hour markup is 10%
You Car is booking at 2.2 Hours to fix (2.0 standard)
It takes me 45 minutes to fix.

Every business is going to charge you that 2.2 Hours to fix, unless they are the 1% of business out there that don't mark their labor hour up. In which case you get charged for 2.0 hours.

It still took us 45 minutes to fix, and you get charged 2 hours.

Are we crooks then?

If you say yes, then it appears to me that you haven't read a god damned thing in this thread, and are only trying to troll at this point, because your lack of business sense or reading comprehension are low or non existent.
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Old 03-11-2013, 12:42 PM   #2
Exoter175 Exoter175 is offline
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Originally Posted by Saul Good View Post
The only enlightenment you've done is to highlight what a ****ing shyster you are.
Actually, I think there would a lot of people who disagree with you, I'm just unveiling what goes on behind the scenes at every shop.

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Originally Posted by Saul Good View Post
Passive aggressive? Who is being passive aggressive? I'm not dropping subtle, backhanded digs. I'm saying flat-out that you are a crook. Nothing passive aggressive about it.
You are now, but you weren't before saying that there are "crooks on this board" when you were clearly talking to me.

Funny thing is, I am no crook, I'm the one here walking through the business process step by step with everyone so they know how to work.

You call me a shyster, but your best buddy Sauto who claims to be a master tech, couldn't even explain to me which tests he took to become a master tech.

If anyone is the Shyster, it is him. But that is an argument for another thread, just like your passive aggressive posts should be kept to another thread.

The problem with that? You have a hardon for me because I insulted Sauto and you are his right hand man, he gives, you take, its a happy marriage between you two.J

Get off my nuts Saul, you aren't ready for them.
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Old 03-11-2013, 12:43 PM   #3
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Originally Posted by Exoter175 View Post
Then every mechanic you know, including Sauto is a crook.


Also, it shows to me that you know nothing about the business.

let me give you a hypothetical of how this works.

My labor hour is $80 an hour
My labor hour markup is 10%
You Car is booking at 2.2 Hours to fix (2.0 standard)
It takes me 45 minutes to fix.

Every business is going to charge you that 2.2 Hours to fix, unless they are the 1% of business out there that don't mark their labor hour up. In which case you get charged for 2.0 hours.

It still took us 45 minutes to fix, and you get charged 2 hours.

Are we crooks then?

If you say yes, then it appears to me that you haven't read a god damned thing in this thread, and are only trying to troll at this point, because your lack of business sense or reading comprehension are low or non existent.
Forgive me if this question is crazy. I really have no idea how the auto repair business works. Is the Labor Hour price fixed? Or is it based on the experience of the mechanic doing the work? If a mechanic with 20 years experience fixes my car, is the charge more than if one with 1 year is doing it?
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Old 03-11-2013, 12:46 PM   #4
Exoter175 Exoter175 is offline
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Originally Posted by Steron View Post
Forgive me if this question is crazy. I really have no idea how the auto repair business works. Is the Labor Hour price fixed? Or is it based on the experience of the mechanic doing the work? If a mechanic with 20 years experience fixes my car, is the charge more than if one with 1 year is doing it?
The Labor Hour Price is not only fixed for every business, but it SHOULD be visibly posted for you to see, so you can be the judge of what is going on. It should not be hidden, and it should be posted in multiple locations.

Labor Price will depend on the shop. Some ships will charge more than others, some will undercut for business, some will increase it so they can slow down the number of cars coming in because they are swamped.

It can, however, change at any time, but it should NEVER change for you once you walk in that door.
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Old 03-11-2013, 12:49 PM   #5
Saul Good Saul Good is offline
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Originally Posted by Steron View Post
Forgive me if this question is crazy. I really have no idea how the auto repair business works. Is the Labor Hour price fixed? Or is it based on the experience of the mechanic doing the work? If a mechanic with 20 years experience fixes my car, is the charge more than if one with 1 year is doing it?
They can raise their rates up to whatever they want. Rounding up hours is borderline unethical. At the very least, it should be disclosed that they bill based on full hours, minimum labor charges, book times, etc. Simply fabricating hours that were never worked and never should have been worked is theft. (It's also illegal.)

Source: I used to work as an insurance adjuster.
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Old 03-11-2013, 12:51 PM   #6
Exoter175 Exoter175 is offline
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Originally Posted by Saul Good View Post
They can raise their rates up to whatever they want. Rounding up hours is borderline unethical. At the very least, it should be disclosed that they bill based on full hours, minimum labor charges, book times, etc. Simply fabricating hours that were never worked and never should have been worked is theft. (It's also illegal.)

Source: I used to work as an insurance adjuster.
So, which am I? Because according to your post here, I'm an honest businessman, but a few posts back I am a crook.
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Old 03-11-2013, 12:54 PM   #7
Saul Good Saul Good is offline
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Originally Posted by Exoter175 View Post
So, which am I? Because according to your post here, I'm an honest businessman, but a few posts back I am a crook.
The ****? You aren't honest. You fabricate hours out of whole cloth and bill your clients for time you never spent working on their vehicle.
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Old 03-11-2013, 12:44 PM   #8
Saul Good Saul Good is offline
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Originally Posted by Exoter175 View Post
Then every mechanic you know, including Sauto is a crook.


Also, it shows to me that you know nothing about the business.

let me give you a hypothetical of how this works.

My labor hour is $80 an hour
My labor hour markup is 10%
You Car is booking at 2.2 Hours to fix (2.0 standard)
It takes me 45 minutes to fix.

Every business is going to charge you that 2.2 Hours to fix, unless they are the 1% of business out there that don't mark their labor hour up. In which case you get charged for 2.0 hours.

It still took us 45 minutes to fix, and you get charged 2 hours.

Are we crooks then?

If you say yes, then it appears to me that you haven't read a god damned thing in this thread, and are only trying to troll at this point, because your lack of business sense or reading comprehension are low or non existent.
Yes. You are an unethical crook. Padding hours is theft.
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Old 03-11-2013, 12:49 PM   #9
Exoter175 Exoter175 is offline
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Originally Posted by Saul Good View Post
Yes. You are an unethical crook. Padding hours is theft.
You don't understand how business works and you just called your buddy Sauto a crook as well.

We don't charge based on how long it takes us to fix it. We don't charge based on flat book hour as well, 99.9% of the time that book hour is marked up.

Did you also know that both Mitchell and Alldata have different book hours for everything? So I can pick and choose what I want to book if I was really that interested in spending that much time to steal your monies.

I've had times where it took me over book hour to fix something, I didn't charge them more.

Somehow I'm a crook. Sweet.
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Old 03-11-2013, 02:52 PM   #10
SAUTO SAUTO is offline
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Originally Posted by Exoter175 View Post
Then every mechanic you know, including Sauto is a crook.


Also, it shows to me that you know nothing about the business.

let me give you a hypothetical of how this works.

My labor hour is $80 an hour
My labor hour markup is 10%
You Car is booking at 2.2 Hours to fix (2.0 standard)
It takes me 45 minutes to fix.

Every business is going to charge you that 2.2 Hours to fix, unless they are the 1% of business out there that don't mark their labor hour up. In which case you get charged for 2.0 hours.

It still took us 45 minutes to fix, and you get charged 2 hours.

Are we crooks then?

If you say yes, then it appears to me that you haven't read a god damned thing in this thread, and are only trying to troll at this point, because your lack of business sense or reading comprehension are low or non existent.
No one i have ever worked for has a mark up on the labor hours above what the book says.

thats not right IMO.
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Old 03-11-2013, 02:54 PM   #11
Exoter175 Exoter175 is offline
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No one i have ever worked for has a mark up on the labor hours above what the book says.

thats not right IMO.
Then you haven't worked anywhere worth a shit, or live in some kind of small town backwoods rural area, which I know you do.

Furthermore, you wouldn't know what you were looking for even if you saw it.
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Old 03-11-2013, 03:03 PM   #12
SAUTO SAUTO is offline
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Then you haven't worked anywhere worth a shit, or live in some kind of small town backwoods rural area, which I know you do.

Furthermore, you wouldn't know what you were looking for even if you saw it.
LOL, i worked in a couple of the busiest shops in KC.

now i own my own business in the country, right by a lake.


i do that BECAUSE I CHOOSE that way of living.


but i dont rip my customer off either
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Old 03-11-2013, 03:06 PM   #13
Exoter175 Exoter175 is offline
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LOL, i worked in a couple of the busiest shops in KC.

now i own my own business in the country, right by a lake.


i do that BECAUSE I CHOOSE that way of living.


but i dont rip my customer off either
You don't have the opportunity to "rip" them off, you lose one customer, you lose the whole town.

Also, which of these "busiest shops in kc" are you referring to?
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Old 03-11-2013, 03:07 PM   #14
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Also, which of these "busiest shops in kc" are you referring to?
WalMart service center, of course.



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Old 03-11-2013, 03:10 PM   #15
SAUTO SAUTO is offline
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You don't have the opportunity to "rip" them off, you lose one customer, you lose the whole town.

Also, which of these "busiest shops in kc" are you referring to?

i dont WANT to rip them off either.
you tell me what shops you owned and i'll tell you what shop i was the lead tech at.
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