Installing a passenger side mirror?

[SAUTO]

Originally Posted by mikeyis4dcats.

that makes zero sense.

you have yet to show where he has billed a customer MORE than what they were quoted.

you usually seem to have a pretty good head on your shoulders, but you're being obtuse here or just ignorant.

he didnt.


but he charged them for more hours than the book called for. that is unethical in my book and in everyone's book i ever worked for. (even the big shops in kc)

[mikeyis4dcats.]

Originally Posted by JASONSAUTO

he didnt.


but he charged them for more hours than the book called for. that is unethical in my book and in everyone's book i ever worked for. (even the big shops in kc)

perhaps he does that instead of charging the 28% for shop supplies....

[SAUTO]

Originally Posted by mikeyis4dcats.

perhaps he does that instead of charging the 28% for shop supplies....

i dont charge for shop supplies either.

what i use is listed on the ticket. if we use supplies they are listed right out and charged accordingly.

no shop supplies line on my invoices

[mikeyis4dcats.]

Originally Posted by JASONSAUTO

i dont charge for shop supplies either.

what i use is listed on the ticket. if we use supplies they are listed right out and charged accordingly.

no shop supplies line on my invoices

you're one of the few, just about every place I've been does.

Take tires, some places charge for shop supplies, others for disposal, some for mounting, some for stems. They're all a way to confuse the customer into thinking their pricing is better. Unethical - no....it's business. It sucks for the customer, but that is on us to be informed and run the numbers.

[SAUTO]

Originally Posted by mikeyis4dcats.

perhaps he does that instead of charging the 28% for shop supplies....

and that would still be dishonest and illegal.


shop supplies are taxed. labor isnt.