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Old 04-13-2014, 04:48 PM   #1
Fish Fish is online now
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Quote:
Originally Posted by OnTheWarpath58 View Post
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Remember, I'm as green as it gets when it comes to these things.
I'll try and type up some instructions when I get the time.
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Old 04-17-2014, 10:12 PM   #2
Fish Fish is online now
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Quote:
Originally Posted by OnTheWarpath58 View Post
Like?

Remember, I'm as green as it gets when it comes to these things.
OK... Registry Editing 101:

Click on the Start Menu.

Type regedit in the Search field. Click enter to open Registry Editor.

It will be listed in a folder-looking format.

The top most folders will be
HKEY_CLASSES_ROOT
HKEY_CURRENT_USER
HKEY_LOCAL_MACHINE
HEKY_USERS
HEKY_CURRENT_CONFIG

To keep it simple, you'll only focus on a few folder locations. These folder locations are:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

These locations are what correspond with the "HKLM\..\Run:" entries in your HijackThis log. Navigate to these folder locations. The following are what you can safely delete to increase performance without losing any functionality:

O4 - HKLM\..\Run: [ATT-SST_McciTrayApp] "C:\Program Files\ATT-SST\McciTrayApp.exe"
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Logitech Download Assistant] C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch

O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [Google Update] "C:\Users\*******\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [BIBLauncher] C:\Program Files\Business-in-a-Box\BIBLauncher.exe
O4 - HKCU\..\Run: [PlayOn] C:\Program Files\MediaMall\PlayOn.exe

O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\*********\AppData\Local\Akamai\netsession_win.exe"

Also remove this which is in Start Menu\Programs\Startup\

O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe

Close Registry Editor.

Click on Start Menu.

Type services.msc in Search Field.

Open Services.

This is a list of all services running on your system. Most entries have explanations. Different options for Autostart, Manual. Go through the list and see what you recognize as not necessary for loading auto.

For you, all of the following you can safely turned from autostart to manual start without losing any functionality:

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe


O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe


O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShow Producer\ScsiAccess.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

Hope that helps...
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Last edited by Fish; 04-17-2014 at 10:22 PM..
Posts: 48,915
Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.
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Old 04-13-2014, 04:41 PM   #3
alanm alanm is offline
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How can I uninstall/reinstall Internet Explorer in windows 8? It isn't listed in Programs and features.
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alanm is obviously part of the inner Circle.alanm is obviously part of the inner Circle.alanm is obviously part of the inner Circle.alanm is obviously part of the inner Circle.alanm is obviously part of the inner Circle.alanm is obviously part of the inner Circle.alanm is obviously part of the inner Circle.alanm is obviously part of the inner Circle.alanm is obviously part of the inner Circle.alanm is obviously part of the inner Circle.alanm is obviously part of the inner Circle.
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Old 04-30-2014, 11:34 AM   #4
Mr. Kotter Mr. Kotter is offline
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I think my kid's computer is infected with the ME IE Zero Day virus. I guess MS is working on a patch, but I think the computer is already infected. The machine will only start in "safe mode," and multiple attempts to restore in safe mode have not been successful.

Any suggestions short of reinstalling Windows 7 Home Premium? If I do need to reinstall...in the restore and recovery ap...can I use the "fix" option, or do I need to reinstall everything? Will I need to reload the personal files from backup after I re-install Windows?

Again, any help would be greatly appreciated. And no, I'm not considering self-immolation, anti-freeze, an AIDS tree, or a rusty razor blade. At least not yet. Thanks, in advance for your concerns though.

Would mikey's EliteKiller link be the best route to remove it? I'm mildly tech savvy, but certainly no wizard or geeksquad guy. I'm just looking for the quickest and easiest fix--as time is at a premium for our family for the next couple weeks. If the EliteKiller thing is it, then so be it. Otherwise, any suggestions to help me remove the virus instead of starting over, would be greatly appreciated...

I'm guessing it's what they are talking about in these articles:

http://community.norton.com/t5/Norto...g/ba-p/1127768


http://www.maximumpc.com/microsoft_w...ernet_explorer
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Old 04-30-2014, 11:35 AM   #5
BigRock BigRock is offline
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Quote:
Originally Posted by Mr. Kotter View Post
I think my kid's computer is infected with the ME IE Zero Day virus. I guess MS is working on a patch, but I think the computer is already infected. The machine will only start in "safe mode," and multiple attempts to restore in safe mode have not been successful.

Any suggestions short of reinstalling Windows 7 Home Premium? If I do need to reinstall...in the restore and recovery ap...can I use the "fix" option, or do I need to reinstall everything? Will I need to reload the personal files from backup after I re-install Windows?

Again, any help would be greatly appreciated. And no, I'm not considering self-immolation, anti-freeze, an AIDS tree, or a rusty razor blade. At least not yet. Thanks, in advance for your concerns though.

Would mikey's EliteKiller link be the best route to remove it? I'm mildly tech savvy, but certainly no wizard or geeksquad guy. I'm just looking for the quickest and easiest fix--as time is at a premium for our family for the next couple weeks. If the EliteKiller thing is it, then so be it. Otherwise, any suggestions to help me remove the virus instead of starting over, would be greatly appreciated...

I'm guessing it's what they are talking about in these articles:

http://community.norton.com/t5/Norto...g/ba-p/1127768


http://www.maximumpc.com/microsoft_w...ernet_explorer
The IE thing isn't really a virus, it's an exploit that could give someone control of your system. It's probably not the cause. I'd start by assuming it's just a run of the mill virus and follow the usual steps.
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Old 06-24-2014, 09:44 AM   #6
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Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:40:29 AM, on 6/24/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16555)
Boot mode: Normal

Running processes:
C:\PROGRA~2\SCRIPT~1\DESKTO~1\CLIENT~1\812~1.7\SLAgent.exe
C:\Program Files (x86)\AlienRespawn\TOASTER.EXE
C:\Program Files (x86)\AlienRespawn\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\AlienRespawn\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Users\dcbrummer\AppData\Local\LPT\srptm.exe
C:\Program Files (x86)\PrintKey2000\Printkey2000.exe
C:\Cache\pc-client.exe-14.1.0.26983\pc-client.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\ScriptLogic\Desktop Authority\Client Files\8.12.7\CBM\ScriptLogic.CBM.UserExperience.exe
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\acrotray.exe
C:\Program Files (x86)\McAfee\Common Framework\UdaterUI.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\McAfee\Common Framework\McTray.exe
C:\Program Files\Alienware\Command Center\AlienwareAlienFXController.exe
C:\Program Files\Alienware\Command Center\AWCCApplicationWatcher32.exe
C:\Program Files\Alienware\Command Center\AlienFusionController.exe
C:\Program Files (x86)\DIMS\DIMS.net\DIMSnet.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://AlienwareArena.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://feed.helperbar.com/?p=mKO_AwFzXIpYRZtakQ4j8nRC9pSLLJR98GAGvZ--sx9HMMckaq-YAVaKiMC-AT0Yqw0VwgAFK9R-1qcgWOLJYU78ON5ayxRS59S1BoXvAcFqHPEj945JlcWsy8zVwbvmj3ty22VSQLG5P59vuOfSbFOBfjMq5sjDPIYQICtkYCoZLrIj PJfQr0xIk08q-vF_N19VuJ-xynJ4wg,,&q={searchTerms}
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://feed.helperbar.com/?p=mKO_AwFzXIpYRZtakQ4j8nRC9pSLLJR98GAGvZ--sx9HMMckaq-YAVaKiMC-AT0Yqw0VwgAFK9R-1qcgWOLJYU78ON5ayxRS59S1BoXvAcFqHPEj945JlcWsy8zVwbvmj3ty22VSQLG5P59vuOfSbFOBfjMq5sjDPIYQICtkYCoZLrIj PJfQr0xIk08q-vF_N19VuJ-xynJ4wg,,&q={searchTerms}
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://webstart/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10045&barid={D10CBA9A-B9A5-11E2-B43D-F04DA2DE4A5C}
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://feed.helperbar.com/?p=mKO_AwFzXIpYRZtakQ4j8nRC9pSLLJR98GAGvZ--sx9HMMckaq-YAVaKiMC-AT0Yqw0VwgAFK9R-1qcgWOLJYU78ON5ayxRS59S1BoXvAcFqHPEj945JlcWsy8zVwbvmj3ty22VSQLG5P59vuOfSbFOBfjMq5sjDPIYQICtkYCoZLrIj PJfQr0xIk08q-vF_N19VuJ-xynJ4wg,,&q={searchTerms}
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://feed.helperbar.com/?p=mKO_AwFzXIpYRZtakQ4j8nRC9pSLLJR98GAGvZ--sx9HMMckaq-YAVaKiMC-AT0Yqw0VwgAFK9R-1qcgWOLJYU78ON5ayxRS59S1BoXvAcFqHPEj945JlcWsy8zVwbvmj3ty22VSQLG5P59vuOfSbFOBfjMq5sjDPIYQICtkYCoZLrIj PJfQr0xIk08q-vF_N19VuJ-xynJ4wg,,&q={searchTerms}
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: 204.147.113.96 calvalidator.ss.ca.gov
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SmartbarInternetExplorerBHOEngine - {31ad400d-1b06-4e33-a59a-90c2c140cba0} - mscoree.dll (file missing)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20140618171432.dll
O2 - BHO: Adobe Acrobat Create PDF Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
O3 - Toolbar: QuickShare Widget - {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll (file missing)
O3 - Toolbar: Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [DesktopAuthority User Experience] "C:\Program Files (x86)\ScriptLogic\Desktop Authority\Client Files\8.12.7\CBM\ScriptLogic.CBM.UserExperience.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files (x86)\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files (x86)\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey
O4 - HKCU\..\Run: [PCShowServer] "C:\Users\dcbrummer\AppData\Local\DIRECTV Player\PCShowServerPMWrapper.exe"
O4 - HKCU\..\Policies\Explorer\Run: [1] \\cacprc01\PCClient\win\pc-client-local-cache.exe --silent
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: Printkey2000.lnk = C:\Program Files (x86)\PrintKey2000\Printkey2000.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.dell.com/systemprofiler/SysProExe.CAB
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://akamaicdn.webex.com/client/W...x/ieatgpc1.cab
O16 - DPF: {E6F480FC-BD44-4CBA-B74A-89AF7842937D} (SysInfo Class) - http://content.systemrequirementslab...ri_4.5.1.0.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = County.Solano.Sol
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = County.Solano.Sol
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = County.Solano.Sol
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Alienware Fusion Service (AlienFusionService) - Alienware - C:\Program Files\Alienware\Command Center\AlienFusionService.exe
O23 - Service: AutoMate 6 (AutoMate6) - Network Automation, Inc. - C:\Program Files (x86)\AutoMate 6\AMTS.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Local Print Agent - PrintFleet Inc - C:\Program Files (x86)\Local Print Agent\Local Print Agent.exe
O23 - Service: LPT System Updater Service (LPTSystemUpdater) - Unknown owner - C:\Program Files (x86)\LPT\srpts.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files (x86)\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files (x86)\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: PaperCut Print Provider (PCPrintProvider) - PaperCut Software International Pty Ltd - C:\Program Files\PaperCut MF\providers\print\win\pc-print.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe
O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: ScriptLogic CBM Service - ScriptLogic Software Corporation - C:\Program Files (x86)\ScriptLogic\Desktop Authority\Client Files\8.12.7\CBM\ScriptLogic.CBM.Agent.exe
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\AlienRespawn\sftservice.EXE
O23 - Service: ScriptLogic Service (SLClient) - ScriptLogic Software Corporation - C:\Program Files (x86)\ScriptLogic\Desktop Authority\Client Files\8.12.7\SLClient.exe
O23 - Service: SNMP Trap (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
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Old 06-24-2014, 11:05 AM   #7
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Dude, that system is a mess.

Looks like it's infected with Snap.Do, according to this line:

C:\Users\dcbrummer\AppData\Local\LPT\srptm.exe

That will take over your browser and change your browser settings/homepage/search/etc.
Manually remove Snap.Do: http://www.pcthreat.com/parasitebyid-24962en.html

Likely related, but your browser search is already hosed, according to this line:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://feed.helperbar.com/?p=mKO_AwF...YQICtkYCoZLrIj PJfQr0xIk08q-vF_N19VuJ-xynJ4wg,,&q={searchTerms}

The following lines very likely could be a rootkit:

O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

Are you in a managed corporate environment or something? You've also got a program called DesktopAuthority running. It's a pretty powerful IT Admin app that can give the admin pretty much complete control of your computer. It can even monitor keystrokes and shit if the admin chose to use it that way. If you're in a corporate managed environment, it's probably OK. But if not, that could be serious trouble. I notice it's an Alienware with lots of normal consumer stuff, but also some admin stuff and Papercut client.

Regardless, your system need to be cleaned ASAP. I'd recommend a complete reimage or reinstall if possible. It might already be too far gone. But you might be able to resuscitate it. I'd run the malware cleaners listed in the OP. I'd also include Malwarebytes Anti-malware.

Considering all the unnecessary stuff running in the background, your system would feel like a new machine if you would format and reinstall. If you're in a corp environment, tell your IT to backup and reimage that mofo.
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Old 06-24-2014, 11:09 AM   #8
The Franchise The Franchise is offline
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Quote:
Originally Posted by Fish View Post
Dude, that system is a mess.

Looks like it's infected with Snap.Do, according to this line:

C:\Users\dcbrummer\AppData\Local\LPT\srptm.exe

That will take over your browser and change your browser settings/homepage/search/etc.
Manually remove Snap.Do: http://www.pcthreat.com/parasitebyid-24962en.html

Likely related, but your browser search is already hosed, according to this line:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://feed.helperbar.com/?p=mKO_AwF...YQICtkYCoZLrIj PJfQr0xIk08q-vF_N19VuJ-xynJ4wg,,&q={searchTerms}

The following lines very likely could be a rootkit:

O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

Are you in a managed corporate environment or something? You've also got a program called DesktopAuthority running. It's a pretty powerful IT Admin app that can give the admin pretty much complete control of your computer. It can even monitor keystrokes and shit if the admin chose to use it that way. If you're in a corporate managed environment, it's probably OK. But if not, that could be serious trouble. I notice it's an Alienware with lots of normal consumer stuff, but also some admin stuff and Papercut client.

Regardless, your system need to be cleaned ASAP. I'd recommend a complete reimage or reinstall if possible. It might already be too far gone. But you might be able to resuscitate it. I'd run the malware cleaners listed in the OP. I'd also include Malwarebytes Anti-malware.

Considering all the unnecessary stuff running in the background, your system would feel like a new machine if you would format and reinstall. If you're in a corp environment, tell your IT to backup and reimage that mofo.
Yeah....work environment. I ran Malwarebytes and removed around 20 different ****ing things. I've now run it two more times just to make sure it didn't miss anything. Desktop Authority and Papercut are mandated by my work....so they aren't going anywhere.
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Old 06-24-2014, 11:57 AM   #9
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I'd run EliteKiller as well. Or Spybot/Superantispyware. Just to be sure.

You might also consider deleting your old restore points. Shit can reinfect a system that way.

Quote:
To delete all restore points

Open System by clicking the Start button Picture of the Start button, right-clicking Computer, and then clicking Properties.

In the left pane, click System protection. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Under Protection Settings, click Configure.

Under Disk Space Usage, click Delete.

Click Continue, and then click OK.
Tell your IT to get a real antivirus client that can prevent that shit. McAfee sucks goat balls.
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Old 06-24-2014, 12:05 PM   #10
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Quote:
Originally Posted by Fish View Post
Tell your IT to get a real antivirus client that can prevent that shit. McAfee sucks goat balls.
I tell them that all the time. It's the government....so it comes down to "whatever is cheaper to run".
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Old 06-24-2014, 06:16 PM   #11
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Unless you got infected doing something on your work computer that you shouldn't have been doing, it's not your ****ing problem.
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Old 09-04-2014, 02:16 PM   #12
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Pepper zip ? WTF ?

My file extensions are trying to be sent as a Pepper Zip now ? I have scanned the pc, found the uninstall icon, done that but there is still an intact file attachment somewhere. I can not compress a file to email out to a client.

Anybody have any info on a pepper zip ?
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Old 09-04-2014, 02:19 PM   #13
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Quote:
Originally Posted by ROYC75 View Post
My file extensions are trying to be sent as a Pepper Zip now ? I have scanned the pc, found the uninstall icon, done that but there is still an intact file attachment somewhere. I can not compress a file to email out to a client.

Anybody have any info on a pepper zip ?
Follow these instructions, and it should take care of it:

http://botcrawl.com/remove-pepperzip-virus/
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Old 09-04-2014, 02:44 PM   #14
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Quote:
Originally Posted by Fish View Post
Follow these instructions, and it should take care of it:

http://botcrawl.com/remove-pepperzip-virus/
I had already did this first, used the Hitman then followed it up with Malwarebytes, of which it is scanning a 2nd time now after rebooting.

Any file I try to send out as a zip is a pepper file attachment, of which is not going through. I can't find a damn thing that is still linked up to holding it up.
I even went in and tried to restore the previous file I want to send, but it is coming back as a pepper file, no matter how far I go back.

Again, I am still awaiting for Malwarebytes & Hitman Pro to scan a 2nd time.
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Old 09-04-2014, 03:34 PM   #15
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Quote:
Originally Posted by ROYC75 View Post
I had already did this first, used the Hitman then followed it up with Malwarebytes, of which it is scanning a 2nd time now after rebooting.

Any file I try to send out as a zip is a pepper file attachment, of which is not going through. I can't find a damn thing that is still linked up to holding it up.
I even went in and tried to restore the previous file I want to send, but it is coming back as a pepper file, no matter how far I go back.

Again, I am still awaiting for Malwarebytes & Hitman Pro to scan a 2nd time.
When you say "Any file I try to sent out", what are you talking about? What program are you using for that?
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