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Old 10-29-2012, 11:53 PM  
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British man sues telemarketers for wasting his time

October 29, 2012
British man sues telemarketers for wasting his time

Fed up with calls from telemarketers, Richard Herman of the U.K. issued an ultimatum: Call again and he would start charging 10 pounds (about $16) per minute for his time.

Herman's warning went unheeded. He continued to receive calls, despite being on the U.K.'s Telephone Preference Service (similar to the Do Not Call list). So he started keeping track of the minutes and recorded each call on his computer. Then, true to his word, he sent an invoice to the offender.
The invoice went ignored. But Herman would not go gentle into that good night. He took the marketing company to small claims court and won for 19 minutes and 30 seconds of annoyance. Multiply 19.5 by 10 pounds and you'll see that Herman took home about 195 pounds for his troubles, not to mention the righteous thrill that comes with sticking it to the man.
After the ruling, Herman told the BBC, "It cheered me up to think that actually instead of being the victim of these calls I can actually defend myself against them to put the boot onto the other foot." But Herman isn't done yet. "I continue to receive further telemarketing calls, albeit from other companies. And I say to them every time now, that I will charge them 10 pounds a minute if they call again."


Now that he's an expert on stopping the calls, he's sharing his knowledge. He's started his own site:Say No To Cold Calls. The site, which may be down at the moment, features tips and tricks on how to sue telemarketers who won't take, "Please, for the love of God, stop calling me" for an answer.
Listen to Herman recount the story:



http://refreshingnews99.blogspot.in/...eters-for.html

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Old 10-30-2012, 07:09 AM   #2
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That's great.
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Old 10-30-2012, 08:26 AM   #3
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Originally Posted by patteeu View Post
That's great.
I'm surprised it worked, I don't think we would have much luck here in the states with that.
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Old 10-30-2012, 08:30 AM   #4
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Originally Posted by KILLER_CLOWN View Post
I'm surprised it worked, I don't think we would have much luck here in the states with that.
Probably not, but there's always the chance that the company just wouldn't bother to show up to fight the small claims suit and that they'd lose by default.
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Old 10-30-2012, 10:38 AM   #5
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I did just a bit of research on this a few months ago; if you do your homework you can sue telemarketers/advertisers for bothering you if you're on the "no call list"...for about $500 in small claims court...but you've got to gather their information and most companies will hang up as soon as you begin to ask questions.
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Old 10-30-2012, 06:49 PM   #6
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Quote:
Originally Posted by fan4ever View Post
I did just a bit of research on this a few months ago; if you do your homework you can sue telemarketers/advertisers for bothering you if you're on the "no call list"...for about $500 in small claims court...but you've got to gather their information and most companies will hang up as soon as you begin to ask questions.
I've been getting a bunch left on my VM and I am on the "no call list." When I call back to warn them, it has turned out to be a bogus operation. It just rings, and rings and rings. I still have the names but there's no way to locate them. When I called the FTC one time, I was told that some of them originate from China and are scams.

There's also these scams: ( red type )

https://www.donotcall.gov/
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Old 10-30-2012, 07:01 PM   #7
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Quote:
Originally Posted by BucEyedPea View Post
I've been getting a bunch left on my VM and I am on the "no call list." When I call back to warn them, it has turned out to be a bogus operation. It just rings, and rings and rings. I still have the names but there's no way to locate them. When I called the FTC one time, I was told that some of them originate from China and are scams.

There's also these scams: ( red type )

https://www.donotcall.gov/
You do realize that most call from outbound lines only.
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Old 10-30-2012, 07:28 PM   #8
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Um, they still leave numbers to call them.

Why are you conversing with me if you are so against it?
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Old 10-30-2012, 07:52 PM   #9
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There are many exemptions to the "no call" list.
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Old 10-30-2012, 08:16 PM   #10
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There are many exemptions to the "no call" list.
As far as I know it's just: charities, political organizations, and telephone surveyors, companies with which you do business and debt collectors. I see per the link to the registry complaint page ( linked below) that even a recorded call whether you're on the list or not, can get a complaint.

https://complaints.donotcall.gov/com...k.aspx?panel=2
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Old 10-30-2012, 08:24 PM   #11
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Originally Posted by BucEyedPea View Post
As far as I know it's just: charities, political organizations, and telephone surveyors, companies with which you do business and debt collectors. I see per the link to the registry complaint page ( linked below) that even a recorded call whether you're on the list or not, can get a complaint.

https://complaints.donotcall.gov/com...k.aspx?panel=2
That is correct. But there are many organizations that fall in those categories.
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Old 10-30-2012, 08:30 PM   #12
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That is correct. But there are many organizations that fall in those categories.
There aren't many that do make calls then it seems. I am on the NDNC list and I don't get many from charities. Just three a year. Politics only during elections which I expect. I never get them from people I already do business with. By that I mean as a consumer. I get email from them if I gave it to them. Nothing from debt collectors.

I get a lot less telemarketing calls since I signed, except for a rash of recent ones from spring through september that were not authorized.
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Old 10-31-2012, 08:23 PM   #13
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About time we start exercising our rights! Good job, Richard!
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Old 10-31-2012, 08:32 PM   #14
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By the way, I'm wondering if I could still file for complaints, too. I've received unsolicited calls before and I got them all reported to Callercenter so I have all the information to make a complaint. So can I?
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Old 10-31-2012, 08:41 PM   #15
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Originally Posted by KILLER_CLOWN View Post
I'm surprised it worked, I don't think we would have much luck here in the states with that.
I found a blog once from a guy in Washington that was using a law against spam to sue spammers. It was an interesting read about the mindset of small court judges. Many of them were flat out ignorant of the legal code and some very hostile towards him for using the law as it was intended. I suspect that's about how a suit against telemarketers would go over here.
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