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Old 05-20-2011, 09:07 AM   #1
Stanley Nickels Stanley Nickels is offline
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We're having a whale of a time dealing with less-computer-literate folks installing Mac Defender or Mac Protector. Making things worse, those trojans pop-up gay porn, of all things, then present the user with a virus warning. The worst part about this is trying to explain to someone how the program got there; their admin password HAD to be entered, but they draw no correlation between the installing of an anti-virus and the subsequent porn/virus "infection". Ugh.
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Old 05-20-2011, 11:15 AM   #2
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We're having a whale of a time dealing with less-computer-literate folks installing Mac Defender or Mac Protector. Making things worse, those trojans pop-up gay porn, of all things, then present the user with a virus warning. The worst part about this is trying to explain to someone how the program got there; their admin password HAD to be entered, but they draw no correlation between the installing of an anti-virus and the subsequent porn/virus "infection". Ugh.
Seriously?

First off.... never ever ever give complete idiot users admin rights. That's just asking for headaches.

You could install ClamXAV on the machines. It's free, and effective. It's very easy to use, just tell it what to actively monitor. You can configure it to monitor the User folders, the normal startup and launch folders, etc. if you don't want it to scan the entire drive.
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Old 05-20-2011, 11:48 AM   #3
Stanley Nickels Stanley Nickels is offline
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Right now we're simply removing the program, and reassuring them their computer is in no danger (while politely implying that they were the idiots that did this). Removal is easy: Activity Monitor- Force Quit; Remove from Applications; Remove from Login Items; Safari-Preferences-uncheck Open "Safe" Files.
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Old 05-28-2011, 10:22 PM   #4
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Thank you, This thread freaking saved me soooo much time.
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Old 06-02-2011, 09:18 AM   #5
Mr. Plow Mr. Plow is online now
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One of my employees downloaded the "Clean This" virus. What I thought was going to be difficult to get rid of turned out to be fairly easy.

Got into Safe Mode. Ran MBAM. Found 6 Trojans. Deleted them. Rebooted and back in business.

Just now rerunning MBAM in Normal Mode. Then I'm going to run MS Security Essentials.
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Old 07-21-2011, 05:43 PM   #6
KurtCobain KurtCobain is offline
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My computer wont turn on. it goes to the hp invent page then the moniter says innput out of range and the computer doesnt seem to be doing anything but the fans are runing. help please?
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Old 07-21-2011, 05:53 PM   #7
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My computer wont turn on. it goes to the hp invent page then the moniter says innput out of range and the computer doesnt seem to be doing anything but the fans are runing. help please?
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Usually that means the video card is set to a resolution that the monitor can't support.

Reboot it. Right after the hp invent page, keep tapping F8. This will bring up a DOS menu. Select Safe Mode.

If it boots, go to Device Manager. Uninstall your video card, and reboot the computer. Then reinstall good video card drivers.
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Old 07-21-2011, 06:00 PM   #8
KurtCobain KurtCobain is offline
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Usually that means the video card is set to a resolution that the monitor can't support.

Reboot it. Right after the hp invent page, keep tapping F8. This will bring up a DOS menu. Select Safe Mode.

If it boots, go to Device Manager. Uninstall your video card, and reboot the computer. Then reinstall good vIideo card drivers.
f8 is doin no good. it only lets me get into setup (f10) from the invent page nothing else works. thanks tons btw
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Old 07-21-2011, 06:09 PM   #9
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f8 is doin no good. it only lets me get into setup (f10) from the invent page nothing else works. thanks tons btw
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Did you keep tapping the F8 key? You might have to start clicking it before the Invent screen goes away. Sometimes the timing is hard if you've never done it before.
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Old 07-21-2011, 06:13 PM   #10
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Does this sound familiar Kurt?

http://h30499.www3.hp.com/t5/Home-PC...en/td-p/951067

You might try a few of the recommendations in that thread..
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Old 07-21-2011, 07:33 PM   #11
KurtCobain KurtCobain is offline
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Does this sound familiar Kurt?

http://h30499.www3.hp.com/t5/Home-PC...en/td-p/951067

You might try a few of the recommendations in that thread..
Thank you so much for your help, fish, you kick ass. However none of the reccomendations I tried helped.

I spent all day trying things, and then I decided to hit eject on my cd player to see if it still opened while I had a blank screen, and the windows screen popped up and started loading on screen! ****ing awesome, and I'm pleased.
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Old 07-21-2011, 06:14 PM   #12
KurtCobain KurtCobain is offline
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tried f8 on the screen but it just keeps going to input out of range and it seems like the pc isnt making normal sounds.

im still trying f8 on the invent screen andafter hopefully something happn
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Old 07-25-2011, 09:47 AM   #13
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Argh! My browser hijack is back. WTF do I have to do to get rid of this ****ing thing?
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Old 07-25-2011, 09:49 AM   #14
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Argh! My browser hijack is back. WTF do I have to do to get rid of this ****ing thing?
Stop surfing midget bestiality sites?
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Old 07-25-2011, 09:50 AM   #15
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Stop surfing midget bestiality sites?
You must think very little of me. I don't like midgets.
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