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09-27-2013, 03:04 PM | #16 |
MVP
Join Date: Sep 2005
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I just had this issue, Joe. Turned out it was a bad piece of coax.
When the tech walked in he guaranteed it would be the SWM Power Inverter, or bad cable. |
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09-27-2013, 04:47 PM | #17 |
error 404
Join Date: Aug 2000
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Why do you need 10 receivers? Do you live in a sports bar?
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09-27-2013, 04:59 PM | #18 |
SuperBowl or bust
Join Date: Dec 2008
Location: BF Iowa
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It may also be how many tuners are running at the same time.
Do you keep all of the receivers on at one time? Do you have genies and clients? Regular hd receivers? What types of switches? Does it have a SWM 16 switch in the utility room where the wires meet up? Where is the power inserter for the system/switch? When they installed the system, did they replace the "barrels" in the wall plates as well as the fittings on the behind the wall plate? Sorry to ask so many questions, but I'll try to help diagnose the problem to give you some ideas on what the tech should look for when he gets there. |
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09-27-2013, 05:06 PM | #19 |
SuperBowl or bust
Join Date: Dec 2008
Location: BF Iowa
Casino cash: $1904088
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Also:
Are there any splices in the 4 cable run from the dish to the switch/switches?..or is it a "homerun" meaning a straight shot from a to be with no breaks at all? Is the power inserter grey or black? Does it say 21v or 29v? Is it in the same room as the switch or is it behind one of the receivers? Is the green light on in the power inserter? Is the inserter plugged in straight to the wall, or does it plug into a power bar? Are any of the receivers getting abnormally warm or even hot? How about the switch or power inserter? Does just one room have a problem or is it the whole house going out at once? |
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09-27-2013, 05:17 PM | #20 |
Starter
Join Date: Apr 2009
Location: Seattle, WA
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TEN RECEIVERS!!??? Get the DTV Genie dude.
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09-27-2013, 05:26 PM | #21 |
World's finest morphius
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09-27-2013, 07:35 PM | #22 |
blonde
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09-27-2013, 07:39 PM | #23 |
Everything is Awesome!!!!!
Join Date: Jul 2008
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switch to cable? heh!
but really, think a post mentioned animal chew or something. i love it when someone (repairman) suggests that the problem could be the line, and doesn't change it. absolutely love it!!!!!
__________________
Originally Posted by Big Smoke May as well laugh. Otherwise I will probably break shit. |
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09-27-2013, 08:58 PM | #24 | |
SuperBowl or bust
Join Date: Dec 2008
Location: BF Iowa
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Quote:
DTV contracts out a whole lot of their work orders to subs and they get paid shit for service calls and they pay for their own materials. If a sub is given a job that is gonna eat up 25-50 dollars worth of materials, take him 3-4 hours and only pay me 25 dollars total, there aren't a whole lot of contractor techs that are gonna go out of their way to go through all of that trouble to fix a problem that extensive because not only will they lose money on that specific work order, they will probably have to re-schedule another job that is on their schedule that they would have made money on due to the timeframes. I try to tell people that if you have a problem with your system and you have a larger than 5 receiver system, call Dtv and require them to send out a qc tech or at least a calculated rate tech from the main office. Otherwise, it's a roll of the dice on if the system gets fixed correctly and permanently. I have been on literally hundreds of lost money service calls and it's a huge crack in the system that I'm surprised they haven't fixed by now. Also, there is only a given time frame in which the original system is actually warrantied, so unless a qc tech or a calculated hourly tech comes out...be prepared to make an out of pocket payment to get the problem solved if the problem is extensive. |
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09-27-2013, 10:36 PM | #25 |
In Search of a Life
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This is true. I had a sub totally mess up my HD install. When the DTV tech came out he took pictures of everything to send back as evidence.
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09-27-2013, 11:42 PM | #26 |
Shaken. Not stirred.
Join Date: Sep 2002
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VARSITY
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Yes. Yes he does.
__________________
My dear girl, there are some things that just aren’t done. Such as, drinking Dom Perignon ’53 above the temperature of 38 degrees Fahrenheit. That’s just as bad as listening to the Beatles without earmuffs. |
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09-27-2013, 11:58 PM | #27 | |
a haw haw haw
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Quote:
__________________
Therefore, if anyone is in Christ, he is a new creation; old things have passed away; behold, all things have become new. |
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09-28-2013, 12:01 AM | #28 |
a haw haw haw
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...
__________________
Therefore, if anyone is in Christ, he is a new creation; old things have passed away; behold, all things have become new. |
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09-28-2013, 12:07 AM | #29 |
Shaken. Not stirred.
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__________________
My dear girl, there are some things that just aren’t done. Such as, drinking Dom Perignon ’53 above the temperature of 38 degrees Fahrenheit. That’s just as bad as listening to the Beatles without earmuffs. |
Posts: 65,554
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09-28-2013, 12:16 AM | #30 | |
Everything is Awesome!!!!!
Join Date: Jul 2008
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Quote:
/wow
__________________
Originally Posted by Big Smoke May as well laugh. Otherwise I will probably break shit. |
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