What's Up With DirectTV?

BIG_DADDY · 12-03-2007, 04:02 PM

I go to pay my bill the same way I have for two years now using my phone number and they all pretend they can't find me without me providing them with all sorts of personal information. SS# different CC#s. Keep in mind they pretend to not even be able to pull up my account by me giving them my account number.

WTF?

This company doesn't have an oz of integrity. I'm dumping them when I move in 2 months.

SLAG · 12-03-2007, 04:02 PM

Go dish Network!

BIG_DADDY · 12-03-2007, 04:07 PM

Quote:

Originally Posted by SLAG

Go dish Network!

They remind of Verizon just before I got rid of them. Zero customer service. Just a bunch of scandalous assholes.

SLAG · 12-03-2007, 04:10 PM

Quote:

Originally Posted by BIG_DADDY

They remind of Verizon just before I got rid of them. Zero customer service. Just a bunch of scandalous assholes.

Dish or DirecTV?

I like DISH network, so far so good

Demonpenz · 12-03-2007, 04:12 PM

could be a newbie on the controls. did they look it up by your last name then your first?

pitbullsrule, troy? sometimes you get a new person who doesn't know how to look up crazy names

BIG_DADDY · 12-03-2007, 04:14 PM

Quote:

Originally Posted by SLAG

Dish or DirecTV?

I like DISH network, so far so good

DTV

**chasedude** · 12-03-2007, 04:15 PM

I get nowhere on a phone anymore. I just pay using the net or through my online bank.

Sure-Oz · 12-03-2007, 04:16 PM

I love dish as well, my parents switched from dtv to dish after 2 years of bs from them, had it for hte past few years no issues

BIG_DADDY · 12-03-2007, 04:17 PM

Quote:

Originally Posted by Demonpenz

could be a newbie on the controls. did they look it up by your last name then your first?

pitbullsrule, troy? sometimes you get a new person who doesn't know how to look up crazy names

No it's done on purpose. They can't pull me up by my name, account number or phone number. They could do any of the 3 before. Then they start asking for a whole bunch of private information. It wasn't done on accident either. I used to be able to do this through their automated system which does all the same stuff this clown was doing now which is how I ended up talking to him.

BIG_DADDY · 12-03-2007, 04:18 PM

Quote:

Originally Posted by Sure-Oz

I love dish as well, my parents switched from dtv to dish after 2 years of bs from them, had it for hte past few years no issues

Cool, sounds like the direction I will go. Thanks.

Sure-Oz · 12-03-2007, 04:24 PM

Quote:

Originally Posted by BIG_DADDY

Cool, sounds like the direction I will go. Thanks.

If you got HD then go for that package deal off the site, that is what my gf did, got 1 free movie set channel free for 3 months and discounted HD programming on top of the top 200 or whatever for $20 less a month i believe, its been nice. So definetly get in on a new customer deal if you go into that.

BIG_DADDY · 12-03-2007, 04:31 PM

Quote:

Originally Posted by Sure-Oz

If you got HD then go for that package deal off the site, that is what my gf did, got 1 free movie set channel free for 3 months and discounted HD programming on top of the top 200 or whatever for $20 less a month i believe, its been nice. So definetly get in on a new customer deal if you go into that.

What's your monthly?

1adam1238 · 12-03-2007, 04:32 PM

I wish to hell others had the Sunday Ticket, cause IMO Directv Sucks ASS!!!!

kcxiv · 12-03-2007, 04:38 PM

Quote:

Originally Posted by BIG_DADDY

DTV

Same here, 9 years and i havent had a bad run in with them yet. They have always been really helpful. Even got the HD receivers for a shipping fee only.

Sure-Oz · 12-03-2007, 04:47 PM

No idea, she pays the bill(her place), but i believe its $45-60 for dish top 200 channels plus 34 hd channels. I know its a $20 per month credit back (orig price i believe is $65 or so. I think her deal lasts a year i believe at that rate, which was perfect for her current lease. I know its not too much esp at the introductory rate. My parents i believe got the top 150 and hd channels and told me its not too expensive for them.

12-03-2007, 04:02 PM
BIG_DADDY THE RED MENACE Join Date: Aug 2000 Location: Texas Casino cash: $5108410	What's Up With DirectTV? I go to pay my bill the same way I have for two years now using my phone number and they all pretend they can't find me without me providing them with all sorts of personal information. SS# different CC#s. Keep in mind they pretend to not even be able to pull up my account by me giving them my account number. WTF? This company doesn't have an oz of integrity. I'm dumping them when I move in 2 months.
Posts: 32,383

12-03-2007, 04:02 PM	#2
SLAG Superbowl MVP Join Date: Oct 2005 Location: OOOOOOOOOOOOOLATHE Casino cash: $9910252	Go dish Network! __________________ Ad astra per aspera
Posts: 11,177

12-03-2007, 04:12 PM	#5
Demonpenz I got Rice cookin in the micro Join Date: Nov 2003 Location: Apartment "G UNIT!" Casino cash: $3152136	could be a newbie on the controls. did they look it up by your last name then your first? pitbullsrule, troy? sometimes you get a new person who doesn't know how to look up crazy names __________________
Posts: 54,267

12-03-2007, 04:15 PM	#7
chasedude Supporter Join Date: Sep 2005 Location: St. Joe Casino cash: $10004900	I get nowhere on a phone anymore. I just pay using the net or through my online bank.
Posts: 36,287

12-03-2007, 04:16 PM	#8
Sure-Oz Stay positive, don't give up Join Date: Dec 2001 Casino cash: $3439383	I love dish as well, my parents switched from dtv to dish after 2 years of bs from them, had it for hte past few years no issues
Posts: 46,182

12-03-2007, 04:32 PM	#13
1adam1238 Knob Noster Alum Join Date: Apr 2004 Location: Dayton, Nevada Casino cash: $9098155	I wish to hell others had the Sunday Ticket, cause IMO Directv Sucks ASS!!!!
Posts: 633

12-03-2007, 04:47 PM	#15
Sure-Oz Stay positive, don't give up Join Date: Dec 2001 Casino cash: $3439383	No idea, she pays the bill(her place), but i believe its $45-60 for dish top 200 channels plus 34 hd channels. I know its a $20 per month credit back (orig price i believe is $65 or so. I think her deal lasts a year i believe at that rate, which was perfect for her current lease. I know its not too much esp at the introductory rate. My parents i believe got the top 150 and hd channels and told me its not too expensive for them.
Posts: 46,182