Life Surewest v Time Warner

Silock · 12-21-2012, 01:31 PM

Anyone had both? I have Surewest now and no complaints. But it doesn't have ESPN3 or WatchESPN or ESPN3D. I'd like to have those things, but only if TW is a decent provider.

Mr. Pink · 12-21-2012, 01:34 PM

Time Warner is the most pathetic company I've EVER seen. The best way to go is Dish, Direct TV, U-Verse or anything other than Time Warner.

Pablo · 12-21-2012, 01:36 PM

Don't get Time Warner. What you have has to be better.

**Bearcat** · 12-21-2012, 01:37 PM

You'll probably get mostly negative reviews of TWC (or any provider for that matter), but I like them for the most part. The DVR could be better, but it's not terrible and I can at least record a couple of shows at once (and controlling it from my phone is nice). They've been pretty responsive to issues.

ESPN3 used to be really cool, but they've started blacking out more and more games... I couldn't even get Oklahoma/Oklahoma State on my phone a few weeks ago because it was on ABC or ESPN. What's the point of a freakin' mobile app if you can't watch an out of town game? I used to watch a game or two online plus one or two on TV, but it's fairly limited now... not sure if it'll be the same this year for CBB.

Mr. Pink · 12-21-2012, 01:40 PM

Matt Cassel > TWC

Dayze · 12-21-2012, 01:41 PM

TWC suks balls. I moved, and got it; and called them back 3 days later and told them I was done. it sucked bad.

CoMoChief · 12-21-2012, 01:48 PM

Time Warner sucks ass....I want to change but the place I'm at doesn't allow Direct TV or any other satellite vendor.

I'm moving in about 2-3 months and I'm switching to DTV

**keg in kc** · 12-21-2012, 03:00 PM

I've had time warner since, ah, 2003, and I've had exactly one issue in all that time (someone working on the service in somebody else's apartment inadvertently put a block on my service). Otherwise no complaints. I had surewest at work for a while (I work from home now) and I wasn't particularly impressed, although no real complaint there either.

Silock · 12-21-2012, 05:27 PM

So, what, specifically are people's complaints? All I see is "it sucks," which doesn't really describe much.

**Bearcat** · 12-21-2012, 05:49 PM

Quote:

Originally Posted by Silock

So, what, specifically are people's complaints? All I see is "it sucks," which doesn't really describe much.

I was that way the first time I signed up with TWC, then after a year of Cox, I was happy to go back to TWC. The biggest complaints I've heard are from people who live downtown, because apparently their hardware absolutely sucks in that area and can't handle all the people who have moved there in the past few years. I've heard other complaints about HD signal problems, which I had for a short while, but they were pretty responsive and fixed it quickly.

I think my internet is supposed to be capped at 18 down, so no complaints there...

Bump · 12-21-2012, 05:52 PM

TWC is TERRIBAD

so is comcast

Direct TV is okay... the receiver gets really sluggish a lot though, which is my only complaint really.

don't have experience with others.

**bevischief** · 12-21-2012, 05:59 PM

Direct TV has it.

Brainiac · 12-22-2012, 10:03 PM

I was a Time Warner Cable customer for around 10 years. I had some initial problems when I first got the service (mostly with the Internet connection), but everything was rock solid for at least the last 5 years.

6 months ago I decided to switch to SureWest so that I could get the NFL Network, and Time Warner had been unable to reach a deal with that network ever since it started broadcasting.

I had a few minor problems with SureWest, but overall it wasn't a bad service. However, there are just a lot of nice little minor things you get with Time Warner that you don't get Surewest:

1. The iPad app that turns your iPad into a cable TV receiver (must be in your own house)
2. The ability to use the WatchESPN app (anywhere)
3. The MetroSports channel

When Time Warner FINALLY reached agreement with the NFL Network, SureWest lost its only advantage.

A week ago I switched back to Time Warner Cable. I'm once again a happy Time Warner customer.

KILLER_CLOWN · 12-22-2012, 10:26 PM

Had Time Warner for about 12 years, switched to Surewest and the service, the people and the dependability are 1000 times better. Also Surewest internet service is much faster at the same speed because they guarantee you your own bandwith whereas Timewarner you share the bandwitch with the neighborhood. Customer service is also great with Surewest, and nonexistant with Time Warner...I hope I never have to switch back to TW...

Also had Direct Tv and I have to say the gadgets/service is cool but customer service wise they act like they don't even
want you as a customer...Raised my rates after the first year and would not negotiate at all...kicked them to the curb as
Surewest paid for the early contract cancellation fee.

12-21-2012, 01:31 PM
Silock MVP Join Date: Dec 2006 Location: Overland Park Casino cash: $81091	Surewest v Time Warner Anyone had both? I have Surewest now and no complaints. But it doesn't have ESPN3 or WatchESPN or ESPN3D. I'd like to have those things, but only if TW is a decent provider.
Posts: 15,196

12-21-2012, 01:34 PM	#2
Mr. Pink Chief Inspiration Officer(CIO) Join Date: Nov 2012 Location: Overland Park, Ks Casino cash: $2564	Time Warner is the most pathetic company I've EVER seen. The best way to go is Dish, Direct TV, U-Verse or anything other than Time Warner. __________________ *I once told Scott PeeHole that "He Sucked" to his face. I've slept well ever since.*
Posts: 1,289

12-21-2012, 01:36 PM	#3
Pablo Blow, Blow Seminole Wind Join Date: Oct 2007 Location: Snakebite Nightclub Casino cash: $19728	Don't get Time Warner. What you have has to be better.
Posts: 14,144

12-21-2012, 01:37 PM	#4
Bearcat Rock Chalk Join Date: Nov 2000 Location: Kansas City Casino cash: $3522496	You'll probably get mostly negative reviews of TWC (or any provider for that matter), but I like them for the most part. The DVR could be better, but it's not terrible and I can at least record a couple of shows at once (and controlling it from my phone is nice). They've been pretty responsive to issues. ESPN3 used to be really cool, but they've started blacking out more and more games... I couldn't even get Oklahoma/Oklahoma State on my phone a few weeks ago because it was on ABC or ESPN. What's the point of a freakin' mobile app if you can't watch an out of town game? I used to watch a game or two online plus one or two on TV, but it's fairly limited now... not sure if it'll be the same this year for CBB. __________________
Posts: 24,705

12-21-2012, 01:40 PM	#5
Mr. Pink Chief Inspiration Officer(CIO) Join Date: Nov 2012 Location: Overland Park, Ks Casino cash: $2564	Matt Cassel > TWC __________________ *I once told Scott PeeHole that "He Sucked" to his face. I've slept well ever since.*
Posts: 1,289

12-21-2012, 01:41 PM	#6
Dayze Poop Join Date: Nov 2003 Location: Overland Park Casino cash: $1178565	TWC suks balls. I moved, and got it; and called them back 3 days later and told them I was done. it sucked bad. __________________ Life is 99% inspiration, 1% Perspiration, and 1% Attention to Detial.
Posts: 15,573

12-21-2012, 01:48 PM	#7
CoMoChief The Revolution Has Begun Join Date: Mar 2005 Location: KCMO Casino cash: $123528	Time Warner sucks ass....I want to change but the place I'm at doesn't allow Direct TV or any other satellite vendor. I'm moving in about 2-3 months and I'm switching to DTV __________________ 2013 Adopt-A-Chief: Eric Berry #29
Posts: 28,324

12-21-2012, 03:00 PM	#8
keg in kc oxymoron Join Date: Feb 2001 Location: OP/KC/Whatever Casino cash: $326193	I've had time warner since, ah, 2003, and I've had exactly one issue in all that time (someone working on the service in somebody else's apartment inadvertently put a block on my service). Otherwise no complaints. I had surewest at work for a while (I work from home now) and I wasn't particularly impressed, although no real complaint there either.
Posts: 46,270

12-21-2012, 05:27 PM	#9
Silock MVP Join Date: Dec 2006 Location: Overland Park Casino cash: $81091	So, what, specifically are people's complaints? All I see is "it sucks," which doesn't really describe much.
Posts: 15,196

12-21-2012, 05:52 PM	#11
Bump Legalize It Join Date: Nov 2007 Location: Boston sucks :( Casino cash: $53333	TWC is TERRIBAD so is comcast Direct TV is okay... the receiver gets really sluggish a lot though, which is my only complaint really. don't have experience with others. __________________ Marijuana is only illegal because it helps
Posts: 11,174

12-21-2012, 05:59 PM	#12
bevischief .... Join Date: Apr 2009 Location: Fargo Casino cash: $18265293	Direct TV has it. __________________ Lex and Terry listen to it! http://lexandterry.com/ "The republic can survive a Barack Obama. It is less likely to survive a multitude of fools such as those who made him their president." unknown Corporation Nation watch it. The Exploding Autoimmune Epidemic by Dr Trent watch it. Dr Mary's Monkey watch it.
Posts: 21,730

12-22-2012, 10:03 PM	#13
Brainiac Veteran Join Date: Mar 2010 Casino cash: $39711	I was a Time Warner Cable customer for around 10 years. I had some initial problems when I first got the service (mostly with the Internet connection), but everything was rock solid for at least the last 5 years. 6 months ago I decided to switch to SureWest so that I could get the NFL Network, and Time Warner had been unable to reach a deal with that network ever since it started broadcasting. I had a few minor problems with SureWest, but overall it wasn't a bad service. However, there are just a lot of nice little minor things you get with Time Warner that you don't get Surewest: 1. The iPad app that turns your iPad into a cable TV receiver (must be in your own house) 2. The ability to use the WatchESPN app (anywhere) 3. The MetroSports channel When Time Warner FINALLY reached agreement with the NFL Network, SureWest lost its only advantage. A week ago I switched back to Time Warner Cable. I'm once again a happy Time Warner customer.
Posts: 2,872

12-22-2012, 10:26 PM	#14
KILLER_CLOWN Be HEALED!!!!!!! Join Date: Feb 2002 Location: Fascist State Casino cash: $11109269	Had Time Warner for about 12 years, switched to Surewest and the service, the people and the dependability are 1000 times better. Also Surewest internet service is much faster at the same speed because they guarantee you your own bandwith whereas Timewarner you share the bandwitch with the neighborhood. Customer service is also great with Surewest, and nonexistant with Time Warner...I hope I never have to switch back to TW... Also had Direct Tv and I have to say the gadgets/service is cool but customer service wise they act like they don't even want you as a customer...Raised my rates after the first year and would not negotiate at all...kicked them to the curb as Surewest paid for the early contract cancellation fee. __________________ "Not every one that saith unto me, Lord, Lord, shall enter into the kingdom of heaven; but he that doeth the will of my Father ... And then will I profess unto them, I never knew you: depart from me, ye that work iniquity." "If the people let government decide what foods they eat and what medicines they take, their bodies will soon be in as sorry a state as are the souls of those who live under tyranny." - Thomas Jefferson
Posts: 19,757

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode