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Old 06-27-2010, 10:25 AM  
OnTheWarpath15 OnTheWarpath15 is offline
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Need serious help - my computer is ****ed

Mods - I know you'd rather have this in the Media Forum, but if you could leave this in the Lounge for a bit I'd appreciate it. I need all the help I can get.

Everything was working fine this AM, and all of a sudden this scan started from "AV Security Suite" saying m computer is infected. I stopped the scan because I don't recall downloading anything called AV Security. AVG scans nightly.

I can't open AVG. I can't open anything. I've tried restarting and using F12 to boot into Safe Mode, and I'm not even given the option.

Literally everything I try to open comes with a prompt that says that the file cannot be opened because it is infected.

I'm ****ed. Please help. FWIW, the computer in question is a desktop PC running Vista.
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Old 06-27-2010, 11:07 AM   #16
CosmicPal CosmicPal is offline
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What OS are you running?
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Old 06-27-2010, 11:08 AM   #17
OnTheWarpath15 OnTheWarpath15 is offline
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Quote:
Originally Posted by Gonzo View Post
Kick it?
Posted via Mobile Device
Trust me, I'd ****ing love to.

**** Microsoft. **** Windows. **** Vista. **** shit like this happening too ****ing often.

I've had my Macbook for 4 years, and never had a problem, other than replacing the battery.
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Old 06-27-2010, 11:08 AM   #18
OnTheWarpath15 OnTheWarpath15 is offline
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Quote:
Originally Posted by CosmicPal View Post
What OS are you running?
Vista.
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Old 06-27-2010, 11:11 AM   #19
CosmicPal CosmicPal is offline
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Quote:
Originally Posted by OnTheWarpath58 View Post
Vista.
The first thing you need to do is to set a restore point. Preferably, a week past. If you haven't downloaded anything this week that is important, then restore your computer to a week ago. Do NOT restore it to yesterday or 48 hours ago.

If you have an external hard-drive, I'd save whatever you can to that.
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Old 06-27-2010, 11:11 AM   #20
Sure-Oz Sure-Oz is offline
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What does combofix do? does it erase everything or just remove the spyware/malware and virus shit?

ive never had problem this severe, just curious.
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Old 06-27-2010, 11:13 AM   #21
OnTheWarpath15 OnTheWarpath15 is offline
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Quote:
Originally Posted by CosmicPal View Post
The first thing you need to do is to set a restore point. Preferably, a week past. If you haven't downloaded anything this week that is important, then restore your computer to a week ago. Do NOT restore it to yesterday or 48 hours ago.
I actually backed up all my files and set a restore point on either Wednesday or Thursday, because I was going to upgrade to W7, and never got around to it.

Can I get to that restore point in Safe Mode?

FWIW, AVG is still scanning, so I'll have to wait for it to finish.
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Old 06-27-2010, 11:13 AM   #22
pr_capone pr_capone is offline
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download and install. run a full scan. this program has been my go to for years now.

http://download.cnet.com/Malwarebyte...-10804572.html

AV Security is a junk virus program that wants you to pay in order to remove "viruses" that are installed in your system. malwarebytes should squash that no problem.

/work in tech support
//deal with this issue on a near daily basis
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Old 06-27-2010, 11:14 AM   #23
bevischief bevischief is offline
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Quote:
Originally Posted by Sure-Oz View Post
What does combofix do? does it erase everything or just remove the spyware/malware and virus shit?

ive never had problem this severe, just curious.
just remove the spyware/malware and virus shit.

I have used twice now.
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Old 06-27-2010, 11:15 AM   #24
MeatRock MeatRock is offline
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You can try to restore it, but the virus will still be there. Trust me on this, it has happened to me. I think you might be able to download Combofix in safe mode, because the program will boot you into safe mode when it runs. If i remember this process correctly. Try it and see if it will let you.
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Old 06-27-2010, 11:15 AM   #25
bevischief bevischief is offline
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This was below was posted before:
ttp://www.chiefsplanet.com/BB/showthread.php?t=214468&highlight=virus&page=3

first off, you need to uninstall that AVG trash(and any other anti-virus or monitor)and run the Gauntlet.
Behold, Combofix:
http://www.bleepingcomputer.com/comb...o-use-combofix

**** the instructions, SAVE the download(don't run), and make sure ALL anti-virus or malware monitors are DISENGAGED before running.

Once that's done, get the REAL DEAL in Maintenance. These apps kick ass and are FAST.

Behold, IOBIT:
http://download.cnet.com/1770-20_4-0...form%3DWindows

Download the first three. Install and run the maintenance suite first( the blue one ).

Then install the security program( the red one )and run a full scan.
(Get Reminderfox, and set to remind you once a day to do the 'quick scan')

Then install the Defrag program and follow it's instructions.

Then get this:

http://download.cnet.com/Avira-AntiV...html?tag=mncol

This program ****s AVG in the ass, and you only have to run it once a week once you do the initial full-system scan. And you can schedule this program.

(renamed it alg.exe)

Paragon backup

http://www.elitekiller.com/malware.htm

http://www.malwarebytes.org/
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Old 06-27-2010, 11:15 AM   #26
Sure-Oz Sure-Oz is offline
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Quote:
Originally Posted by bevischief View Post
just remove the spyware/malware and virus shit.

I have used twice now.
It doesn't change any settings or actually wipe the pc right? so is it only used when you are just totally ****ed and the virus scanner/antispyware-malware programs dont load or catch the problem?
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Sure-Oz could ****ing track anyone in the country via Twitter. Dude makes me scared to leave the house.
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Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.
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Old 06-27-2010, 11:17 AM   #27
MeatRock MeatRock is offline
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I have malwarebytes as well and the only thing that stops this bogus antivirus from popping back up again seems to be combofix. I was down for 2 weeks before i found a forum on the net that directed me to the program.
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Old 06-27-2010, 11:17 AM   #28
Sure-Oz Sure-Oz is offline
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I use malwarebytes, avast antivirus and spybot s&d weekly

I heard avira is real good too but avast works fine for me
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Quote:
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Sure-Oz could ****ing track anyone in the country via Twitter. Dude makes me scared to leave the house.
Quote:
Originally Posted by DeezNutz View Post
.
Sure-Oz in this mother****er. Resident Tweet master and maligned Royals fan.
Posts: 46,175
Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.Sure-Oz wants to die in a aids tree fire.
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Old 06-27-2010, 11:18 AM   #29
OnTheWarpath15 OnTheWarpath15 is offline
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Quote:
Originally Posted by pr_capone View Post
download and install. run a full scan. this program has been my go to for years now.

http://download.cnet.com/Malwarebyte...-10804572.html

AV Security is a junk virus program that wants you to pay in order to remove "viruses" that are installed in your system. malwarebytes should squash that no problem.

/work in tech support
//deal with this issue on a near daily basis
Regardless of whether I use Combofix or Malwarebyes, can I download in Safe Mode?
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Old 06-27-2010, 11:18 AM   #30
bevischief bevischief is offline
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