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Old 06-23-2013, 10:04 PM   Topic Starter
Wallcrawler Wallcrawler is offline
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Die in a fire, Gamestop.

Admittedly, this will be a rant about Gamestop because they recently pissed me the **** off and basicly ripped me off, but I was curious to see how many people share my viewpoint, or how many feel Im simply an overreacting pillowbitergot.

Ill start by saying that first and foremost, Gamestop has some shady ass practices, and some practices that are just annoying as f***.

I bought three new games in there last week. Tomb Raider, Twisted Metal, and Hitman. I got repeatedly badgered by the manager to buy the games used. She kept on and on and on with "are you SURE you want those new? I can get you a rewards card and save you 10% on the used copies that are about five bucks less."

I repeatedly say no, and then when I finally just say that Im in a bit of a rush to get her to , she gives me the tongue click and eyeroll and rings up my stuff.

I get the games home and WTF do I find? ALL THREE OF THESE GAMES HAVE BEEN PLAYED. I paid the full new price for these games, and I received USED copies of the game. The code for Twisted Metal didn't even f'ing work. It had been redeemed already.

Tomb Raider and Hitman had smudges on the discs, and Twisted Metal had light scratches on it. These games were sealed, so I had no reason to suspect that I wasn't getting a new game.

I attempt to return the games with the explanation about my discoveries, and the bitch manager tells me that she's sorry, but all she can do is accept them as a trade in because Ive opened them. She then goes on to remind me that she suggested I buy them used, which would allow me 7 days to decide whether I was satisfied and I could've gotten a full refund.

As if this bullshit is MY fault because I wanted new, and not used, and didn't take the bullshit rewards card.

Now Im stuck with this shit, and I have to pay extra now if I want to play Twisted Metal online.

This greedy bullshit is ridiculous. Gamestop pushes used sales because it cuts the publisher out of the deal, and all of that money goes directly to them. So they **** up new copies of their discs and then Im supposed to learn my lesson and buy used. **** Gamestop.

Im told that the code was likely redeemed by a Gamestop employee, as they are allowed to open new games and take them home for up to a week at a time, play them, and return them. Gamestop Corporate feels that this practice deters employee theft if they just let them "borrow" any game in the store. So one of these bitches "borrowed" my Twisted Metal, redeemed my online pass, used it for a few days and brought it back and put it on the shelf knowing Goddamn well it wouldn't work.

I encourage anyone reading to never go to Gamestop. **** Gamestop.
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Old 06-23-2013, 10:06 PM   #2
CrazyPhuD CrazyPhuD is offline
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Bitch to holy hell to corporate and your local news. Make a stink until they make it right, don't let up.
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Old 06-23-2013, 10:07 PM   #3
Deberg_1990 Deberg_1990 is offline
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I guess this will teach you to buy used.
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Originally Posted by Cassel's Reckoning:

Matt once made a very nice play in Seattle where he spun away from a pass rusher and hit Bowe off his back foot for a first down.

One of the best plays Matt has ever made.
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Old 06-23-2013, 10:09 PM   #4
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Old 06-23-2013, 10:14 PM   #5
Imon Yourside Imon Yourside is offline
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You should have asked here, I knew about this long ago. I want to root for gamestop because I prefer the experience of going out to buy my games but it's hard when they pull shit like this.
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Old 06-23-2013, 10:15 PM   #6
Deberg_1990 Deberg_1990 is offline
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Quote:
Originally Posted by KILLER_CLOWN View Post
You should have asked here, I knew about this long ago. I want to root for gamestop because I prefer the experience of going out to buy my games but it's hard when they pull shit like this.
There is no point in going to Game Stop to buy new. Just go to Best Buy, Wal Mart or Target if you intend to buy new.
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Originally Posted by Cassel's Reckoning:

Matt once made a very nice play in Seattle where he spun away from a pass rusher and hit Bowe off his back foot for a first down.

One of the best plays Matt has ever made.
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Old 06-23-2013, 10:19 PM   #7
Imon Yourside Imon Yourside is offline
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Originally Posted by Deberg_1990 View Post
There is no point in going to Game Stop to buy new. Just go to Best Buy, Wal Mart or Target if you intend to buy new.
Ya but those stores are not Gamer only stores, something super kewl geeky about going to a gaming store to purchase shit.
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"Be sober, be vigilant; because your adversary the devil, as a roaring lion, walketh about, seeking whom he may devour" Peter 5:8

"Surely your turning of things upside down shall be esteemed as the potter's clay" Isaiah 29:16

"Behold, I stand at the door, and knock: if any man hear my voice, and open the door, I will come in to him, and will sup with him, and he with me." Revelation 3:20
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Old 06-23-2013, 10:19 PM   #8
Wallcrawler Wallcrawler is offline
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I don't know how it can be legal to put a previously played game on the shelf, re-shrink wrapped and label it as new especially if its codes have been redeemed already, and charge me the full price of the game.

I guess its just my word against theirs that I found it in the condition I did, and I didn't redeem the code.

The thing that pisses me off the most is that she knew exactly what I was talking about and refused to fix it.
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Old 06-23-2013, 10:21 PM   #9
Imon Yourside Imon Yourside is offline
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Originally Posted by Wallcrawler View Post
I don't know how it can be legal to put a previously played game on the shelf, re-shrink wrapped and label it as new especially if its codes have been redeemed already, and charge me the full price of the game.

I guess its just my word against theirs that I found it in the condition I did, and I didn't redeem the code.

The thing that pisses me off the most is that she knew exactly what I was talking about and refused to fix it.
From what I understand they open BRAND NEW games and take the codes out to put in with the used ones. So technically the games are NEW and the codes are used or non existent.
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"Be sober, be vigilant; because your adversary the devil, as a roaring lion, walketh about, seeking whom he may devour" Peter 5:8

"Surely your turning of things upside down shall be esteemed as the potter's clay" Isaiah 29:16

"Behold, I stand at the door, and knock: if any man hear my voice, and open the door, I will come in to him, and will sup with him, and he with me." Revelation 3:20
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Old 06-23-2013, 10:17 PM   #10
Bump Bump is offline
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you can't win this one. Consumers don't have any rights whatsoever. All you can do is never shop there again. Reading this certainly makes me want to not shop there though.
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Old 06-23-2013, 11:44 PM   #11
CrazyPhuD CrazyPhuD is offline
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you can't win this one. Consumers don't have any rights whatsoever. All you can do is never shop there again. Reading this certainly makes me want to not shop there though.
Actually there is something else you can do. Go down to the local PD and file a police report, at minimum the crime is theft and if they want to pursue it the crime is fraud. They advertised a new product and sold you you new one.

Get a copy of the police report and take it to the manager, ask them how far they want to take this, because you're ready to go all the way.

As to your word against thiers? Actually it's not, it's easy to verify that you don't have an active code on your account. I'd also be willing to bet it's possible to verify that you tried to enter a code and WHEN the code was attempted to be entered which also backs up your account.

Additionally feel free to contact the Better Business Bureau. Again if you want your shit back you can get it, you just have to be a real PITA.
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Old 06-23-2013, 11:54 PM   #12
JD10367 JD10367 is offline
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Actually there is something else you can do. Go down to the local PD and file a police report, at minimum the crime is theft and if they want to pursue it the crime is fraud. They advertised a new product and sold you you new one.

Get a copy of the police report and take it to the manager, ask them how far they want to take this, because you're ready to go all the way.
Oh, please. Do you know how many things you've bought "new" that were probably returned by another customer? Department stores do it all the time. The cops would laugh at you.
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Old 06-23-2013, 11:56 PM   #13
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Oh, please. Do you know how many things you've bought "new" that were probably returned by another customer? Department stores do it all the time. The cops would laugh at you.
So what about the online pass, then?
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Old 06-23-2013, 10:20 PM   #14
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I use Gamestop for their rewards program. You get certain amount of points and you get money off on games. I haven't had this issue. I used to work for gamestop and if I wanted to borrow a game I borrowed used or an opened new copy. Never would do what happened to you. Now If this happened to me now, I wouldn't leave the ****ing store until they get me a new unopened game that is legit.
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Old 06-23-2013, 10:29 PM   #15
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Nothing as bad at that, but I went in there around Christmas to buy games for my kid, and the girl wanted to sell me their little card. I wanted 3 games and she told me the card would get me buy 2 get one free, essentially paying for the card. So I buy 2 and the 3rd isn't in stock, and she tells me I can pick it up at another store down the way. So I go there and get it but they tell me it's a different store so I can't get it free.
So, after arguing with the guy and the original store and getting nowhere, I say F it, whatever, I'm just done with you as a company.
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