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Old 07-17-2017, 12:54 PM  
Hog Farmer Hog Farmer is offline
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Anyone use Vivint home security

I've been trying to cancel my contract with them and they tell me I can't. i've written them a notice the last three months to cancel my service and they just won't do it. so now I'm 3 months behind on payment and they keep calling wanting money and I keep explaining that I'm done sending them money. Who the hell signs a 5 year contract anyway, I guess I did , but I'm done.
When i got the service it was from a door to door guy selling Vivint and i already had ADT, he had me just write ADT a note to cancel service and there were no issues with them but VIVINT will not let me do that. They say they need $1003 to cancel.

**** THEM !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

THEY DONE PISSED OFF HOG FARMER!!!!!!!!!!!!!!!!!!!!!!!!
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Old 07-17-2017, 12:56 PM   #2
theelusiveeightrop theelusiveeightrop is offline
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Old 07-17-2017, 01:02 PM   #3
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Quote:
Originally Posted by Hog Farmer View Post
I've been trying to cancel my contract with them and they tell me I can't. i've written them a notice the last three months to cancel my service and they just won't do it. so now I'm 3 months behind on payment and they keep calling wanting money and I keep explaining that I'm done sending them money. Who the hell signs a 5 year contract anyway, I guess I did , but I'm done.
When i got the service it was from a door to door guy selling Vivint and i already had ADT, he had me just write ADT a note to cancel service and there were no issues with them but VIVINT will not let me do that. They say they need $1003 to cancel.

**** THEM !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

THEY DONE PISSED OFF HOG FARMER!!!!!!!!!!!!!!!!!!!!!!!!
you signed a 5 year contract with someone who uninvited appeared at your door
good idea
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SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.
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Old 07-17-2017, 01:05 PM   #4
Great Expectations Great Expectations is offline
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With Vivint you sign an agreement to rent the equipment, with ADT you buy it upfront. While you can cancel at anytime with ADT, you don't get reimbursed for the equipment already purchased.
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Old 07-17-2017, 01:05 PM   #5
Hog Farmer Hog Farmer is offline
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Quote:
Originally Posted by SBInfinity View Post
you signed a 5 year contract with someone who uninvited appeared at your door
good idea
Hey asshole, they talked me into buying what appeared to be a better system.
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Old 07-17-2017, 01:06 PM   #6
Hog Farmer Hog Farmer is offline
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Quote:
Originally Posted by Great Expectations View Post
With Vivint you sign an agreement to rent the equipment, with ADT you buy it upfront. While you can cancel at anytime with ADT, you don't get reimbursed for the equipment already purchased.
Well I'm done renting the equipment, I'd be happy to return it.
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Old 07-17-2017, 01:12 PM   #7
Great Expectations Great Expectations is offline
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Well I'm done renting the equipment, I'd be happy to return it.
I'm guessing that your contract calls for you to purchase the equipment in order to cancel. That $1k is probably your past bills + late charges + depreciated value of the equipment.
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Old 07-17-2017, 01:18 PM   #8
Hog Farmer Hog Farmer is offline
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Originally Posted by Great Expectations View Post
I'm guessing that your contract calls for you to purchase the equipment in order to cancel. That $1k is probably your past bills + late charges + depreciated value of the equipment.
It's for 25 months at $40 / month left on the contract.

I can't wait to **** with the upcoming collection agency. My credit score is 800+ and I haven't been late on ANYTHING in 20 years. So I don't care about this.
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Old 07-17-2017, 01:28 PM   #9
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That sucks, but... why would you buy so much as a toothpick from someone selling door to door
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Old 07-17-2017, 01:33 PM   #10
Hog Farmer Hog Farmer is offline
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That sucks, but... why would you buy so much as a toothpick from someone selling door to door
Well, it's the way they sell their product. Kinda like Woodbridge windows,Kinda like Kirby Vacuums. all good products.
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Old 07-17-2017, 01:58 PM   #11
mikeyis4dcats. mikeyis4dcats. is offline
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only morons sign a contract then get pissed about the terms. you knew what you were getting into, and if you didn't...welllll see the first sentence.
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Old 07-17-2017, 02:02 PM   #12
Hog Farmer Hog Farmer is offline
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only morons sign a contract then get pissed about the terms. you knew what you were getting into, and if you didn't...welllll see the first sentence.
I didn't get pissed about the terms. So I can't be a moron.

So , you work for vivint.
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Old 07-17-2017, 02:04 PM   #13
mikeyis4dcats. mikeyis4dcats. is offline
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I didn't get pissed about the terms. So I can't be a moron.

So , you work for vivint.
lol, no. but I work with contracts every. day.
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Old 07-17-2017, 02:05 PM   #14
Hog Farmer Hog Farmer is offline
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lol, no. but I work with contracts every. day.
Have you ever seen a contract thats not worth the paper it's written on?

Vivint has one.
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Old 07-17-2017, 02:05 PM   #15
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and it seems as tho you ARE pissed about the terms

https://support.vivint.com/how-to/cancellation-policy
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